Randstad CPE is recruiting for a Facilities Administrator to join our client's global facilities management team.
Job Title: Contract Support Administrator
Location: Newcastle Upon Tyne
Salary: £28,000 - £30,000 per annum
The successful candidate will be the first point of contact for clients and customers within the business calling into the helpdesk. You need to have a strong customer services background and be highly focused on providing the right support to stakeholders and customers within the business. This is a permanent position with regular working hours.
The Package:
1. Salary is up to £30,000 per annum (Depending on Experience)
2. Working hours 8am - 5pm Monday to Friday (40 Hours per week)
3. Annual leave and bank holidays Included
4. Pension scheme available
5. Training and development courses
Roles and Responsibilities:
1. Acting as the main point of contact and providing support by answering calls and emails in a professional and timely manner.
2. Prioritizing tasks based on information provided by the client.
3. Generating purchase order numbers for subcontractors.
4. Managing invoices and compliance.
5. Liaising closely with subcontractors, suppliers, and stakeholders.
6. Managing complaints accordingly.
7. Logging engineers' timesheets, holidays, and overtime.
8. Ensuring contract work is completed in a timely manner.
9. Ensuring that KPIs are met on time.
10. Providing weekly, monthly, and yearly reports.
Candidate Requirements:
1. Excellent computer skills with email, word processing, invoices, and Excel.
2. Strong administrative background.
3. Experience working within a Facilities Management environment with CAFM systems (this is desired).
4. Strong organizational and planning skills, with meticulous attention to detail.
5. Financial background - PO's, invoices, budget reports, dealing with cost-effectiveness of a contract.
Randstad CPE values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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