South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to providing high quality and specialist care to our service users and we are recognised for the care and treatment we provide. The Care Quality Commission rates our services as 'good'.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone's potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I'm going to do is at the heart of everything we do. When you join us, you'll be part of something special.
As a Trust, we are happy to talk flexible working.
Job overview
The Lambeth Living Well Network (LWN) Alliance brings together Certitude, Lambeth Clinical Commissioning Group, Lambeth Council, South London & Maudsley NHS Foundation Trust and Thames Reach organisations to deliver an innovative way of providing mental health support for those who need it in the Lambeth Borough; a fully integrated and coordinated mental health system which focuses on people's strengths and supports their whole health and wellbeing.
As part of our journey to realising a fully integrated system, we have set up 3 Living Well Centres in Lambeth.
We are looking for a dynamic and enthusiastic Centre Lead/CSL, with strong leadership skills, to lead our North Living Well Centres.
Each Living Well Centre is home to our teams that offer both short and longer term support of people's mental health needs. Our Living Well Centres are a reflection of our integrated care system which is the Lambeth Alliance.
Main duties of the job
You will be responsible for leading both the Short-Term Support team and the Focus Support Team, providing clear direction, ensuring a timely, safe, effective, responsive and well led service that works towards the LWN Alliance "three big outcomes" for people living in Lambeth who experience mental distress:
1. To recover and stay well
2. To make their own choices
3. To participate on an equal footing in daily life.
Candidates should have the courage, drive and ambition to want to make a difference for people who use our services, in one of the most diverse and exciting boroughs in London, whilst ensuring our staff wellbeing and development is of paramount importance.
At SLaM we are committed to the development of our staff. In return for your commitment, we will offer you a bespoke development package and consideration of flexible working to ensure a healthy work/life balance.
Would you like to be part of our journey to outstanding? Are you committed to the highest possible standards every day?
Working for our organisation
The North Living Well Centre is based on Brixton Road, within easy reach of Brixton underground and Brixton Train station and regular bus routes.
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close-knit team at SLaM. It's important to us that you feel valued and appreciated and that is why we have a comprehensive benefits package on offer:
* Generous pay, pensions and leave
* Work-life balance
* Career development
* Accommodation
* NHS discounts
* Car lease
* Counselling services
* Wellbeing events
* Long service awards
* Cycle to work scheme
* Season ticket loan
* Childcare vouchers
* Staff restaurants
Detailed job description and main responsibilities
The post holder will lead operations and development of the Living Well Centre, to include:
* Leading and managing safe and effective delivery of the care and support for people accessing the centre, within the parameters of delegated responsibility provided by the Alliance partnership organisations.
* Ensuring the whole centre workforce adheres to the principles, values and outcomes of the Living Well Network Alliance.
* Effectively meeting all delegated statutory and regulated duties - with advice and support from relevant partner organisations.
* Improve quality, maintaining safety and leading innovative practice.
The post holder's performance will be expected to meet the criteria of the core competency framework, which underpins the roles and responsibilities of the post.
* As the overall senior centre leader, you will be responsible and accountable for the centre's service provision.
* Reporting to the centre leader are three deputies, who will be managerially responsible for each cohort of the integrated workforce.
* The deputies will be one NHS Band 7, one social care Practice Manager (PO5) and one community voluntary sector manager.
* Integrating the workforce will be a key priority for the centre leader. Each deputy will be responsible for delivering all of the centre's objectives (not just management of their sector staff).
Person specification
Qualifications
Essential criteria
* Education to a graduate level or hold a professional health or social care qualification.
* Professional health or social care qualification should be live and registered with a professional body.
Desirable criteria
* Working towards a management qualification.
Experience
Essential criteria
* Experience of demand management, working with staff to identify and implement new ways of working to support flow.
* Experience of performance reporting.
* Experience of establishing good working relationships with service users and colleagues and managing and sustaining relationships with a wide range of clinical, social care and primary care teams, commissioners, community groups, and other organisations.
* Demonstrate substantial experience in managing and leading services that meet the needs of people with complex needs.
Knowledge
Essential criteria
* An understanding of coproduction.
* An understanding of an outcome-based approach.
* An understanding of the recovery model.
* Knowledge and understanding of financial controls and budgeting processes and the ability to manage a devolved budget.
Desirable criteria
* A depth of understanding of services and mental health which is based either on your own personal experience and/or professional work experience, which could be on a voluntary basis.
Skills
Essential criteria
* Excellent leadership and management skills including the ability to set objectives monitor and respond to information to improve delivery and achieve targets.
* Ability to manage and lead staff during a period of continuous change, ensuring the team delivers a strategically relevant service.
* Ability to innovate and work with people to identify creative and effective solutions to meet performance.
* Ability to work independently using own initiative whilst remaining accountable to line management.
Desirable criteria
* Understanding of the importance of supportive relationships and the development of resilience to achieve recovery.
The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:
* Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice.
* Ensuring that all our services and all staff understand and support our commitment.
* We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity.
Please note:
* All applications for this post will need to be made online.
* You should read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria.
* The closing date listed is a guide only and that the vacancy may close earlier should a sufficient number of applicants have been received. We advise that you submit your application as early as possible.
* Once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs.
* Should you not have heard from us within three weeks from the closing date, your application has not been successful.
* Priority consideration for applications may be given to at-risk NHS employees.
* Should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process.
* We are a smoke-free Trust.
SLaM is a Stonewall Diversity Champion, Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe. #J-18808-Ljbffr