Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Gloucester Job ref: 203515 About the role Ecclesiastical Insurance, who are proudly part of Benefact Group are looking for an Account Manager to join our sales team based in our Gloucester office. Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation. Key responsibilities Act as the first point of contact for Account management and telephone and Teams based Broker development Target, win and retain business in our core market sectors, delivering profitable growth in line with plan through: Prospecting, including utilising and growing CRM pipeline Planning and delivering agreed activity levels, ensuring CRM accurately reflects planned and actual activity Delivering a high quality sales process to Broker panel Management of renewal process Meeting retention and new business targets Proactively engage broker community using CRM pipeline Maintaining prudent UW standards Build and maintain a successful contact strategy for each Broker ensuring key stakeholders/decision makers are identified Profile Brokers to maximise opportunities through a segmented approach Utilise cross selling opportunities for the wider group Work proactively with colleagues in the technical support functions (particularly Underwriting) to deliver exceptional service to our brokers, effective risk selection and profitability of business underwritten Knowledge, skills and experience Qualified Dip CII or commitment to achieve within an agreed timescale Market, Industry and Company knowledge A proven track record of delivering exceptional customer service Appropriate IT skills Strong verbal communication skills Experience of acting as a coach within a commercial environment Experience of effective stakeholder management within a commercial environment Minimum of 5 GCSE’s including Maths and English at grade C or above or equivalent experience What we offer A competitive salary - let's discuss it Hybrid working Group Personal Pension - up to 12% employer contribution Generous annual bonus scheme up to 2 4% 25 days annual leave plus bank holidays, and a holiday buy and sell scheme A range of health and wellbeing benefits, including private healthcare, income protection and life assurance Up to £400 annual personal grant to a charity of your choice Encouraged to take at least one volunteering day per year Employee Assistance Programme Full study support to gain professional qualifications Access to virtual GP Enhanced maternity and paternity pay About us Ecclesiastical Insurance offer insurance with award-winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK. As a business, we’ve been trusted to protect some of the UK’s best-loved and most iconic buildings for over a century, and we’re not standing still. We’re a forward thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK’s 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.