Job Title: Administration Officer (Court Support)
Location: [Newport]
Salary: [11.59]
Hours: Full-Time
Contract Type: Temporary
Are you a highly organised individual with strong administrative and customer service skills?
We are looking for a detail-oriented and proactive Administration Officer to join our team. This is an excellent opportunity for someone with experience in administration and customer-facing roles, who is eager to contribute to a busy, dynamic environment.
Key Responsibilities:
* Prepare papers and files for court, tribunals, hearings, and meetings, ensuring accuracy and completeness.
* Create and update records on the in-house system, including gathering and entering relevant information.
* Book, prepare, and organize meeting rooms and court hearings.
* Process casework such as court orders, claims, and fines efficiently and accurately.
* Clerk Civil and Family Courts, assisting with administrative duties during proceedings.
* Handle in-person queries at the counter and answer telephone calls, providing professional and friendly customer service.
* Communicate effectively with Judiciary, Magistracy, and other court staff to ensure seamless service delivery.
* Work effectively under pressure and deliver a 'right first time' service.
* Assist with other duties as required.
Skills and Qualifications:
* Minimum of 5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration Level 2, or relevant administrative experience.
* Proficiency in IT systems, including Microsoft Office 2016. Experience with additional systems is desirable.
* Strong administration skills with a focus on accuracy and efficiency.
* Experience working effectively in a team and communicating clearly with colleagues and customers.
* Ability to work under pressure and maintain high standards in a fast-paced environment.
* BPSS + Basic DBS required.
Additional Requirements:
* Flexibility to work as needed, adapting to the requirements of the role and the team.
* Willingness to assist with additional duties as they arise.
If you're looking for a rewarding role where you can apply your skills and contribute to a well-functioning, customer-focused environment, we want to hear from you!
Apply today to join our team as an Administration Officer and help deliver a high standard of service in our courts!
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