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About The Role
Essential Experience & Requirements
* Minimum 2 years account management experience at a marketing, creative, or digital agency
* Proven track record of managing multiple client relationships and complex projects simultaneously
* Strong understanding of digital platforms and marketing strategies
* Deep passion for music and authentic fan engagement
* Experience with reporting, analytics, and data-driven decision making
* Excellent communication and presentation skills
The Ideal Candidate
* Has always wanted to work in music but hasn't had the opportunity yet
* Brings agency-honed project management and client service skills
* Gets excited about fan communities and artist-fan relationships
* Understands both the creative and analytical sides of digital marketing
* Thrives in a fast-paced environment where flexibility is key
Key Responsibilities
Project Management and Timeline Oversight
* Develop and maintain comprehensive project timelines for artist campaigns
* Establish clear accountability and deliverables across team members and client/record label teams
* Monitor progress and proactively address potential delays or bottlenecks
* Ensure alignment between website, eCRM, and community initiatives with artist campaign timelines
Client Relations and Communication
* Serve as the primary point of contact for assigned clients
* Maintain transparent and organised communication channels
* Facilitate regular status updates and progress reports
* Build and nurture strong relationships with label teams and artist management
Direct-to-Fan (D2F) Initiative Management
* Oversee the planning and execution of D2F campaigns
* Manage logistics and detailed implementation of fan initiatives
* Delegate tasks appropriately across team members
* Track performance metrics and optimise strategies accordingly
Cross-functional Collaboration
* Work closely with CRM Leads to coordinate communication strategies
* Support Community Lead in implementing engagement initiatives
* Ensure consistent messaging and branding across all platforms
* Facilitate collaboration between technical and creative team members
Performance Tracking and Reporting
* Set clear targets and KPIs for projects
* Monitor and report on campaign progress
* Analyse results and provide insights for optimisation
* Present performance updates to clients and internal stakeholders
Contract Type & Compensation
* Initial rolling freelance contract at £2,500 per month
* Potential to convert to permanent role based on company growth and performance
* Remote/hybrid working with Liverpool office days
What We Offer
* Opportunity to transition into the music industry
* Work with exciting artists and their teams
* Hybrid working model based from our Liverpool office
* Chance to shape the future of artist-fan relationships
* Dynamic, growing company with room for advancement
* Clear route to permanent position as company expands
Location
Hybrid - Liverpool-Based Office Days
How to Apply
Please share your CV and a cover letter explaining:
* Your agency experience and relevant projects
* Why you want to transition into the music industry
* Your favourite example of great artist-fan engagement
Seniority level
* Entry level
Employment type
* Contract
Job function
* Sales and Business Development
Industries
* Technology, Information and Media
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