Job Description
Company description:
ClearCourse
Job description:
Are you an experienced Client Services Team Lead / Account Manager that is passionate about cultivating strong relationships and driving success? This is your chance to join a truly special business - the first, and best ecommerce platform designed specifically for hospitality brands that is supercharging the industry.
As an Account Manager at Giftpro, your primary responsibility will be to oversee a diverse portfolio of clients, aiding them in boosting their gift voucher sales and revenue. You will work closely with the Marketing team to create impactful messaging for these clients and support their fulfilment setup. Your role will focus on cultivating strong client relationships, understanding their unique needs, and delivering customized solutions to drive their success. Additionally, you will collaborate with the Client Services team and fellow Account Managers to ensure a smooth and seamless client experience.
Key Responsibilities:
1. Manage varied portfolio of clients, ensuring their satisfaction and growth.
2. Develop and implement strategies to increase gift voucher sales and revenue for clients.
3. Collaborate with the Marketing team to design and execute effective messaging and campaigns.
4. Assist clients with their setup for fulfilment, ensuring a smooth and efficient process.
5. Monitor client performance and prov...