Job summary Acle Medical Partnership is currently seeking to recruit a fulltime Prescription Clerk for 37.5 hours per week to assist our busy dispensary team and ensure the smooth operation of our dispensary services and care to our patients. We offer a supportive and proactive working environment to all our staff and teams to develop skills and competencies. We offer a private healthcare scheme and full training will be given to the ideal candidate. Main duties of the job Duties will include: Taking repeat prescriptions via email and via our online messaging service Taking telephone calls and enquiries Supporting colleagues with workloads Serving patients at the dispensary hatch About us We are a supportive practice and welcome opportunities to develop and progress where possible. We offer a free private health care package and honour NHS continuous service. We have 4 GP Partners, 3 salaried GPs, Advanced Paramedic, Nurse Practitioner, Physician Associate, Nursing Team, Health Care Assistants, Dispensary and Reception Team. We are a friendly caring Practice and treat our staff as family. Date posted 17 March 2025 Pay scheme Other Salary £12.21 an hour Contract Permanent Working pattern Part-time Reference number A3458-25-0003 Job locations Bridewell Lane Acle Norwich Norfolk NR13 3RA Job description Job responsibilities Job Responsibilities Serving patients at the Dispensary hatch Giving out prescriptions Dealing with patient enquiries Taking telephone calls Taking repeat prescription requests via email and Accurx Taking paper repeat prescription requests face-to-face from patients Processing, checking and submitting prescriptions Dealing with and completing Dispensary tasks Sorting patient and colleague queries Using the Titan Dispensary system daily Job description Job responsibilities Job Responsibilities Serving patients at the Dispensary hatch Giving out prescriptions Dealing with patient enquiries Taking telephone calls Taking repeat prescription requests via email and Accurx Taking paper repeat prescription requests face-to-face from patients Processing, checking and submitting prescriptions Dealing with and completing Dispensary tasks Sorting patient and colleague queries Using the Titan Dispensary system daily Person Specification Qualifications Essential Good Verbal and written communications skills Computer skills Ability to work as part of a team Good organisational skills Discreet and confidential Calm disposition Desirable Experience of working in a GP setting Ability to think and work quickly and effectively An understanding of working in a service environment Experience Essential Experience of working with the general public Good customer service skills Good I.T skills Desirable Experience of working in primary care Experience of working in a GP Practice Person Specification Qualifications Essential Good Verbal and written communications skills Computer skills Ability to work as part of a team Good organisational skills Discreet and confidential Calm disposition Desirable Experience of working in a GP setting Ability to think and work quickly and effectively An understanding of working in a service environment Experience Essential Experience of working with the general public Good customer service skills Good I.T skills Desirable Experience of working in primary care Experience of working in a GP Practice Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Acle Medical Partnership Address Bridewell Lane Acle Norwich Norfolk NR13 3RA Employer's website https://aclemedicalcentre.co.uk/ (Opens in a new tab)