Employer: Royal United Hospitals Bath NHS Foundation Trust
Employer type: NHS
Site: Royal United Hospitals Bath, Diabetes Centre A19
Town: Bath
Salary: £26,530 - £29,114 per annum pro rata
Salary period: Yearly
Closing: 21/01/2025 23:59
Pump Service Lead Administrator in Adult Diabetes
NHS AfC: Band 4
Job overview
This is an exciting opportunity to join the Diabetes Department at the RUH, Bath.
We are looking for an enthusiastic and dynamic individual to join our fantastic team and help us make a positive difference for our patients.
The post holder will be a key member of the Diabetes pump service, providing full and comprehensive support and high-level administration to the Team. This role will support the Diabetes Specialist Nurse team to manage patient pump and specialist technology warranties, management of consumables and pump ordering, co-ordination of technology training, facilitation between manufacturers and the Diabetes Nursing team.
The post holder will work alongside consultants and key stakeholders to assist with the implementation of processes and projects that support the future goals and expectations of the Adult Diabetes Pump Service, with involvement in the implementation of the procurement framework.
Main duties of the job
* Arrange and facilitate the management of pump and specialist technology renewal sessions, liaising with individual representatives, making amendments when necessary, dealing with cancellations.
* Managing Adult Diabetes pump renewal appointments at the RUH, ensuring these are booked through SystmOne and that any missed/cancelled appointments are rescheduled accordingly.
* Work with the Diabetes Nurse Specialist and representatives to ensure that the outcomes of pump renewals are recorded electronically.
* Event management in the organisation of meetings, specifically pump introduction sessions and technology training sessions, coordinating with the nursing team to ensure these are utilised.
* Ensure all relevant pre-information is sent to patients prior to any training sessions.
* Documentation development, audit, and maintenance of the Diabetes Nurse Specialists SystmOne activity requiring extensive use of Microsoft Office, including Excel and Word.
* Responsible for accurate ordering for all patients' medical pumps, specialist technology, and associated consumables, tailored to individual patient needs.
* Manage warranty list with the Lead Diabetes Specialist Nurse to ensure technology orders are initiated in advance of equipment expiry.
* Facilitate the entire ordering pathway, including recording requisition and purchase order data and ensuring all appropriate ordering documentation is completed and sent in a timely manner.
Working for our organisation
At the RUH, we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing, and innovating runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff well-being, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual, and financial well-being. We’ve even got a pool!
Detailed job description and main responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person specification
Knowledge & Experience
* Experience within the NHS or similar health care setting
* Experience of working within the diabetes specialty, specifically diabetes technology
Specific Skills
* Working knowledge of Microsoft Office – Word, Excel, Outlook
* Evidence of Keyboard skills
* Evidence of ability to communicate with all levels of staff and members of the public
Qualification & Training
* Educated to GCSE pass level or CSE equivalent qualification.
* Evidence of good literacy and numeracy skills
* Word processing / audio typing qualifications or RSA level II or equivalent
* Understanding of administration processes to NVQ Level 4 or equivalent knowledge and experience
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
#J-18808-Ljbffr