The Merchant Hotel - Great Room Waiting Staff The Merchant Hotel is a sumptuous 5 hotel situated in Belfast City Centre. The Great Room Restaurant is the jewel in the crown of the hotel. A sumptuous space evoking effortless and timeless grandeur, situated in the former main Banking Hall of the building. A more fitting setting for the gastronomic delights prepared daily for discerning guests could not be imagined. This role is temporary and applicants must have full availability for the month of December. Rate of pay is £11.44 per hour plus excellent service charge for all staff A full time member of staff could expect to earn on average an additional £100 -£150 per week through service charge paid weekly through payroll. Sample rota for waiting staff: Monday 7am – 3pm Tuesday Rest day Wednesday 3pm-12am Thursday 3pm-12am Friday Rest day Saturday 3pm-12am Sunday 7am – 3pm The essential criteria for this position is : Two years customer care experience cash handling experience excellent customer service experience The desirable criteria for this position is : Experience working within a five star setting Experience within a fine dining restaurant The ideal candidate will be able to display excellent customer care skills, the ability to anticipate guest needs and offer the genuine warmth of the “Merchant Welcome”. The Merchant Hotel offers staff: Complimentary overnight stay in The Merchant Hotel with dinner and breakfast in The Great Room Restaurant. subject to contract Company group discount 20% off food in The Cloth Ear, The National and Little Wing Pizzeria Regular wellbeing initiatives including free counselling through our safe space Generous service charge Paid breaks 29 days holiday pro rata (including your birthday) Seasonal parties and gifts Classroom and Online Training The Merchant Hotel is an equal opportunities employer The company reserves the right to apply an enhanced short listing criteria INDFS Waitingstaff RestaurantWaiting Floorstaff