For Eatons Exertherm business unit, we are looking for a Technical Sales and Customer Success Leader for the European market.
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
Exertherm is the pioneer and technology leader in the space of hotspot detection in Power Distribution networks- 24/7 Continuous Thermal Monitoring (CTM).
The role is opened in a hybrid setup for the following locations in Europe: UK/Harpenden, The Netherlands/Hengelo, Germany/Bonn, Austria/Vienna and Sweden/Stockholm.
Travel rate across Europe is up to 30 - 50% of the working time.
Responsibilities: Define, plan and drive all technical sales and customer success activities within the European Region, train and support in boosting growth of our thermal monitoring solutions, in close collaboration with Regional Sales Leader and the Technical Support Team
Provide technical pre- and post-sales solutions support to customers and the Exertherm partner network, incl. travel to client sites as required
Prepare the technical designs and client quotes based on company standards and templates and building good client relationships
Keep accurate records of all customer support and discussions with partners. Proficiency using customer relationship management (CRM) software, ideally HubSpot
Drive technical sales efficiency by ensuring appropriate methodical and technical solutions knowledge and product support to internal sales staff
Ensure know-how sharing and cross-collaboration. Align with engineering and technical support on a regular basis on all support, training and product issues
Qualifications: Bachelors Degree (ideally in electrical/electronic engineering, industrial engineering, computer science, ) or equivalent degree level
A minimum of 5 years of experience from Industry or an OEM Panel manufacturer, with proven track in driving either Technical Sales, Field Service, Project Management, Installation / Commissioning Services, Technical Business Development
Expertise with supporting industrial markets in Europe, ideally in the electrification / power systems space is desired
Both Technical skills (reading and understanding electrical single line and GA drawings) and commercial acumen and understanding are required, including the ability to deal with clients at all levels of management
Good knowledge and understanding of Health and Safety requirements on sites
Critical thinker that identifies areas of improvement in own as well as adjacent functional areas
Well organized with the ability to plan a workload to achieve deadlines and deliver projects to timescales
Quick, agile, confident, thoughtful, with the ability to bring new thinking and ideas
Excellent attention to detail, and a collaborative and proactive manner
Excellent communication skills in English, both written and verbal (additional languages are a plus)
Availability to travel 50% of the working time
What we offer:
Competitive compensation and benefits package
Challenging projects in dynamic collaborative team
Flexible working solutions (remote, flexible working hours, compressed week, part time etc.)
We make your aspirations matter Eaton encourages internal promotion, whenever possible
We make your growth matter - We invest in our employees for the long term not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving peoples lives and the environment through power management technologies.
We make your wellbeing matter We put your health and safety first. Wellness at Eaton is more than a program, its about changing the environment by offering the right tools to help empower employees to make that happen
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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