Job Description
As a supplier of key UK infrastructure, we require a Continuous Improvement Specialist to work out of our Hull site. This company is key to the UK's trade with the world and is a vital asset of the UK private sector.
The Continuous Improvement Specialist is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes.
Collaborating with business-wide stakeholders, they will play a pivotal role in leading end-to-end process improvement projects, ensuring opportunities are quantified to support prioritisation, and processes are redesigned to enhance productivity and drive value for the business and its customers.
As part of a growing business-wide function, the Continuous Improvement Specialist will be a champion for change and collaboration, working with a wide range of internal and external stakeholders to understand the business needs, identify opportunities, and define and design process improvements. They will engage positively and problem-solve with a structured and practical approach to deliver business value.
Working closely with the Head of Business Process Improvement to:
* Lead end-to-end process improvement projects, deploying a CI structured approach.
* Define and agree the approach, scope, and deliverables of each review, working closely with the relevant Business Process Owner/s and leadership team members.
* Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary.
* Design and lead engaging cross-functional workshops as required.
* Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis, and quantifying improvement opportunities to support business prioritisation.
* Redesign end-to-end processes and define requirements to deliver the desired business outcome.
* Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation.
* Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager.
* Guide and manage the work of Business Process Analysts assigned to improvement reviews.
* Design, implement, and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation.
* Partner with the IT and functional teams to identify automation candidates.
* Work with other Business Process Specialists to ensure cross-functional process issues are understood collectively.
* Prepare and deliver progress and management reporting as required.
Qualifications and key skills:
* Graduate degree or equivalent professional certification.
* Lean Six Sigma Green Belt or similar.
* Good understanding of project delivery methodologies (e.g., Prince, Agile & Scrum).
Experience:
* Excellent stakeholder management skills and experience of effectively engaging to drive change.
* Substantial practical business experience with a proven background in delivering value through process standardisation and optimisation.
* Excellent analytical and conceptual thinking skills.
* Ability to assess process performance and promote data-led decision making.
* Experience of deriving a business case for change and effective tracking of benefits demonstrating value to the business.
This is a wonderful opportunity to join a company of vital importance to the UK economy in a highly visible position.
The basic salary is up to £50K with an excellent benefits package including bonus, pension, and health care.
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