Passionate about pets and delivering excellent customer service? Then this is the role for you!
A Veterinary Receptionist is required to join our friendly team at our Hagley branch. Experience in a similar role is preferred but not essential as training will be provided. Excellent communication skills and a professional telephone manner are essential.
About the role
Your role will involve:
1. Being the first line contact for clients and their animals at the Practice and via telephone.
2. Relaying accurately and acting in a timely manner on all messages taken.
3. Acting in a courteous and professional manner at all times.
4. Welcoming and registering clients on arrival and making appointments.
5. Dispensing medicines as directed by the vet.
6. Taking payments and cashing up.
Rota
This is a part-time permanent role working 20 hours per week. Weekends are 1 in 6 Saturdays from 9:00 am to 1:00 pm and 6 weeks later, Sunday morning from 10:00 am to 1:00 pm at the Bromsgrove branch.
Shifts in the week include Monday from 8:30 am to 3:00 pm, Wednesday from 1:00 pm to 7:00 pm, and Fridays from 8:30 am to 12:30 pm and 4:00 pm to 7:00 pm.
The salary will be up to £11,960 DOE per annum.
In addition to a competitive salary, you will benefit from:
1. 6.6 weeks annual leave FTE.
2. Additional annual leave for your birthday, which will be added to your holiday allowance.
3. Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental, and surrogacy pay.
4. Cycle to work scheme.
5. Initiatives focused on employee wellbeing.
6. Non-accidental injury support.
7. Learning and development opportunities via the IVC Evidensia Academy.
8. Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers.
9. Pension scheme.
10. Discounted staff pet care.
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