Customer Service Representative
Location: Bardon RCC
Salary: Competitive salary plus bonus
Are you confident, proactive, and looking to grow a career within the construction industry? We have a new vacancy for a Customer Service Coordinator role based at our Bardon Hill office.
You will take inbound calls from new and existing customers to manage the inputting of orders and ensure there is availability for requirements to be met to see through to delivery.
The key job responsibilities are:
1. Executing the plans
2. Portraying an excellent company image to customers encouraging repeat business
3. Proactively updating customers on order status
4. Acting as a focal point for customers for the provision of a wide range of information
5. Taking orders accurately including associated administration when required
6. Key Account management & late load reporting
7. Managing customer orders, amendments, and complaints
What’s on offer?
1. Competitive salary, plus bonus, 25 days holiday (with option to increase) and other benefits recognizing your contributions
2. Be valued and supported, working as part of a highly respected Customer Service team in a business focused on Health & Safety
3. Opportunities for career progression both at home and abroad (via our parent company Holcim)
4. An inclusive and safety-focused culture with people at the heart of the business
What will you bring?
1. Experience in customer service delivery
2. Able to work collaboratively with the team
3. Self-motivated
4. Able to work under pressure
5. Excellent telephone manner
6. Customer-focused approach
7. Organized with the ability to prioritize
8. Experience in using various IT systems and packages
9. Any experience with logistics and/or strong geographical knowledge would be an advantage
Why join Aggregate Industries?
While you help us become a leader in innovative and sustainable construction solutions, we promise to help you grow in a dynamic working environment that offers attractive working conditions and encourages personal and professional development.
We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Find out how we are building progress on our Careers Website - https://www.aggregate.com/careers
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