Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for a Technical Records Engineer within the Build department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. This position is on a permanent basis and has become available due to continued growth and expansion. This role involves reviewing both Lufthansa Technik Landing Services (LTLGS) and customer 'Back-To-Birth' (BTB) documentation to meet company standards; ensuring historical aircraft documentation is complete and acceptable for use. Key tasks include gathering BTB paperwork for Landing Gear Assemblies, addressing customer and lessor inquiries within set timelines, and handling daily documentation duties such as updating Off and On logs, Manuals, Movement Traceability Sheets (MTS), and Stock Life history reports, as well as overseeing customer investigations and swap approvals. Additionally, the role supports the Documentation Team Leader in enhancing departmental performance to deliver top-tier documentation services. Duties and Responsibilities To be a primary point of contact to the customer base, interacting with stock sales and customer support as required, but taking prioritisation leadership from the Documentation Team Leader To investigate and provide responses to customer instigated documentation queries To utilise both internal and customer contacts to help solve missing documentation issues - recovering incomplete piece part or asset documentation To perform Back To Birth investigations on both piece parts and landing gear assets - supporting both the production and the Asset business at LTLGS To facilitate customer specific documentation pack creation as required by the company procedures and customer requirements To facilitate creation of extended Back to Birth Records / Movement Traceability Sheets (MTS) for both LTLGS and external customer requirements To review production issues, with respect to 'swap' and documentation issues. This includes review of cycles used (Cycles Since New - CSN) and contract requirements and the BTB status - leading to production recommendations To provide support in wider documentation tasks (On Logs, Off Logs and other investigations) as required to support production requirements To understand and review forward planning tools (Colour plan / Asset planning tools) and highlight areas of documentation conflict, along with any mitigation plans To learn and use of company software packages (FlyDoc's for example), and optimise its use within the department to aid the documentation / BTB process. This will involve process improvement and training of other members of the team All duties shall be undertaken in compliance with Safety and Environmental Regulations and Company Procedures. In addition to the duties and responsibilities outlined above you will be expected to carry out any other reasonable activities as required by your line manager Full time role based in Hayes. Hybrid working policy aplicable.Potential travel required. From £28,898.73 Full Right to Work in UK If you are interested in the role and want some more information, please contact Agnes 1329745970 or email Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. ADZN1_UKTJ