A well-established stockist and distributor of electrical components is seeking a Sales Advisor to join their team. As a Sales Advisor deliver precise and prompt sales guidance, prepare formal quotations, and process sales orders for electrical connectors from both UK and international customers, with a particular focus on Europe.
Sales Administrator responsibilities:
* Handle customer sales inquiries promptly via phone, email, or quotations.
* Use the stock control system to provide pricing and delivery times for items in stock.
* Give accurate and up-to-date information about products and parts.
* Take sales orders over the phone when needed.
* Collaborate with internal teams like Procurement, Sales Order Processing, Production Control, and Assembly as necessary.
* Find suitable pricing and delivery options from suppliers or manufacturers for both franchised and non-franchised products.
* Assist field-based sales representatives when required.
* Promote and maximize sales of related component accessories.
* Follow up on quotations and negotiate pricing terms according to company procedures.
* Manage the Live Chat feature on the company website when needed.
* Help with Sales Order Processing, especially during holiday or sickness coverage.
* Perform other reasonable tasks within your capabilities to support the smooth running of the department.
Skills & experience required:
* Proven experience in a manufacturing or distribution environment with a broad product range is preferred.
* Proficient in using stock control systems and general computer software.
* Strong written and verbal communication skills, along with an excellent telephone manner.
* Good numeracy skills to accurately calculate product and part pricing.
* A proactive and flexible approach, with a keen eye for detail and a strong team-oriented mindset.
* Ability to work independently and take initiative without supervision.
* Committed to providing excellent customer service and developing product knowledge.
* Positive attitude and ability to handle pressure constructively.
* Quick to learn new skills and adapt to changing requirements.
* Capability to meet deadlines as needed.
* Must have reliable transportation due to the workplace location.
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy