As part of the Suicide Prevention team, the Health Coach will support people from the local community to improve how they manage their mental health and, in turn, their physical health. The successful candidate will be working with people who have attempted suicide as a result of a life event and whose mental and physical needs have been met via RDASH. This role will require the postholder to work closely with RDASH to ensure a seamless transition into the service for our clients.
By working with people one-on-one or in a group setting, you will help them develop the knowledge, skills, and confidence to change their behaviours, improving their overall quality of life, health, and well-being.
The role requires coaching skills, patience, and a compassionate approach to clients. The successful candidate must be able to show empathy to support people in identifying and fully achieving their individual goals. A person-centred approach is key to the service's success, and although the role will be challenging, it will also be gratifying.
We will support clients by providing them with friendly sources of information about well-being and prevention approaches. We will help people identify the broader issues that impact their health and well-being, such as debt, poor housing, unemployment, loneliness, and caring responsibilities.
Main duties of the job
1. Manage and maintain a caseload of clients.
2. Develop individual, evidence-based, tailored support plans.
3. Work with clients to set SMART goals using evidence-based knowledge.
4. Contribute to the service's monitoring and evaluation.
Job responsibilities
1. Manage and maintain a caseload of clients, supporting them throughout their chosen lifestyle intervention.
2. Develop individual, evidence-based, tailored support plans, including recommending treatments based on assessed needs.
3. Work with clients to set SMART goals using evidence-based knowledge, NICE, and NHS guidelines.
4. Contribute to the service's monitoring and evaluation, including completing the required data set.
5. Ensure that patient-related documentation is entered into electronic health records with high accuracy and completeness.
6. Work with managers and IT support to maintain data quality and improve data collection where necessary.
7. The successful candidate must travel between venues promptly, as many of our sessions are delivered face-to-face in community settings.
8. To undertake any other reasonable tasks determined by managers and Connect team colleagues.
9. Maintain absolute confidentiality regarding the organisation's information and procedures.
10. To support safe and effective team practices.
11. To work closely with team members to provide a flexible service.
12. Attend community and promotional events to talk about the services provided.
13. To work as a team member, communicating effectively regarding work capacity and pressures.
14. To attend all identified training courses, including Resilience Star training.
15. Complete all mandatory training courses and comply with health and safety regulations.
16. Meet people one-on-one within the organisation's policies and procedures.
17. Introduce people to community groups, activities, and statutory services.
18. Adhere to organisational policies and procedures.
19. To undertake any roles or tasks consistent with the level of the post.
Person Specification
IT skills and clinical systems, great understanding and knowledge of patient confidentiality.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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