Here at Osborne Morris & Morgan, we understand that job satisfaction, personal growth, and success are crucial, and we value our colleagues in a way which recognizes their hard work and efforts.
Position: Business Support Assistant
Department: Business Support
Hours: 9.00am – 5.30pm, Monday – Friday
Job Description
Providing administrative support for the Fee Earners in all departments. The following list includes the tasks required to fulfill the job role. This list is intended as a general guideline and is not exhaustive.
* Filing – both electronic and hard copy
* Corresponding with clients and third parties via telephone and email
* File opening and dealing with the necessary compliance including ID checks
* Recording any chargeable time as required
* Photocopying and preparing bundles or other relevant enclosures
* Scanning generally and scanning and labeling the department’s post
* Dealing with letters/attendance notes
* Updating and maintaining databases to correspond with the documents held in storage
* General administrative assistance, e.g., preparing a Will for engrossment, storing the same
* Updating case management system
* Taking new client enquiries and allocating appointment slots
* Taking overflow telephone calls from reception
* Franking the firm’s post and organizing any DX items to go out on a daily basis
* Booking rooms for meetings
* Making files ready for archiving and dealing with all necessary compliance procedures
* Covering reception at lunchtimes and holiday cover
* Adding new precedents to the case management system
* Updating department resources such as factsheets and client questionnaires
* Generally ensuring compliance with the firm’s procedures, policies, and office manual to include the firm’s policies on employment, anti-money laundering, use of IT, health & safety, and client care
* Any other administrative tasks as required by Management and Fee Earners
Required Experience, Qualifications & Knowledge
* Previous experience in an administrative role
* Confident working with Microsoft Office software (mainly Outlook, Excel & Word)
* Familiar working with case management systems
Osborne Morris & Morgan is an award-winning firm of Bedfordshire solicitors with the head office in Leighton Buzzard, Bedfordshire, servicing clients in the home counties and throughout the UK.
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