Do you enjoy meeting new people and providing exceptional customer service? We are looking for a friendly, motivated individual to join our Tills team. If you’re passionate about delivering great customer experiences, we’d love to hear from you As a Retail Assistant on our Tills Department, you’ll help us achieve our ambition of being Yorkshire’s premier garden centre and family destination. You’ll be a key part of ensuring every visitor has a GREAT experience. If you think you are the right person for this position, then apply now. We’d love to hear from you This role is 21hours per week (please note this is a seasonal role until the end of June) Shift Pattern: Wk 1- Monday/Wednesday/Thursday/Friday Wk 2- Monday/Wednesday/Saturday Key Responsibilities: As a Retail Tills Assistant, your responsibilities are: • Providing GREAT customer service at the tills and assisting customers • Managing and processing returns • Meeting and Greeting • Managing Supplier visits and contact • Answering phones and processing customer and supplier queries • Responding to customer enquiries via phone, email and in-person • Managing customer complaints • Serving our customers on the tills • Making customer announcements • Processing cash and debit/credit card transactions • Processing Events and Grotto tickets And most importantly…Smiling and being Happy Skills Knowledge and Expertise: The ideal Customer Service and Tills Assistant is someone who: • Friendly personality • Excellent customer service and interpersonal skills • Customer Service experience • Willing to pitch in and help other team members • Ability to work at pace in a very busy retail environment • Eye for detail • Able to think on your feet to find creative solutions • Good computer skills Benefits: • A GREAT, fun, friendly working environment • Up to 33% staff discount in store (Discount varies across the store, including concessions) • Monthly TEAM engagement events • Free on-site car parking • Pension contributions • GREAT Values and behaviours • Recognition scheme • Opportunity for development