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Store Colleague - Whitstable - 16hours - Whitstable, Whitstable
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Client:
Pets at Home Group Plc
Location:
Whitstable, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
13e92326925f
Job Views:
9
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Your role
will be at the heart of our pet care centres, and you will ensure our customers have a great experience that sets us apart and drives customer loyalty for our great brands. Store Colleagues are critical to our success. They are responsible for exceeding customer expectations daily, ensuring high standards of pet care, operational excellence, and building strong relationships with customers and colleagues.
Who are we looking for?
* People passionate about delivering great service.
* Flexible, with the ability to work a flexible shift pattern across 7 days a week, including busy periods, absences, and holidays. The minimum contract is 16 hours, but additional hours may be required.
* Experience in a customer-facing environment is preferred.
* Experience in a target-driven environment is preferred but not mandatory.
* Willingness to undergo 6 months of industry-leading training covering pet care, customer service, and health and safety.
Our culture is friendly and inclusive. We welcome everyone and believe that 'we're better with pets'. If you share this belief, we'd like to hear from you, regardless of your background or circumstances.
Your Benefits
* Discretionary annual bonus scheme for all hourly store colleagues.
* Paid holidays: at least 28 days, rising to 33 days after 2 years.
* Gifts and events celebrating service anniversaries between 5 and 30 years.
* Extra days off for special occasions, e.g., birthdays.
* 20% colleague discount on Pets at Home Group brands; 30% on own brand products.
* Access to a benefits platform with discounts on other retailers.
* Confidential Employee Assistance Programme (EAP).
* Life Assurance for all colleagues.
Please note that we may close the vacancy early due to high application volume. We value diversity and encourage everyone to apply, even if your skills and experience do not perfectly match the listed criteria. We believe everyone can make a unique contribution through their values and behaviors.
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