Summary We’re looking for Service Assistants to join us to help give a warm welcome to visitors seeing this years major art installation at Fountains Abbey & Studley Royal- 'Between Chaos and Light' by Ed Kluz. Salary : £12.25 an hour Duration: Fixed term contract from 16th of June to the 21st of December. Hours : 4 roles with different shift patterns are available; 2x Saturday and Sunday roles, working 10:30- 15:30 (9 hours total) 1x Monday to Friday role, working 10:30- 15:30 (22.5 hours total) 1x Wednesday, Thursday & Friday role, working 10:30- 15:30 (13.5 hours total) Interview date: Friday 16th May For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Fountains Abbey and Studley Royal is one of 1154 sites globally recognised by UNESCO as a World Heritage Site. Surrounded by the beautiful countryside of Nidderdale Area of Outstanding Natural Beauty, and close to the historic city of Ripon, the estate is iconic in the North of England. Together with a deer park, Cistercian Mill, Victorian Church and an Elizabethan style manor house, it’s clear why the estate is one of the most popular National Trust places to visit. Providing a great visitor experience and looking after this special place is at the heart of what we do, and we’re passionate about getting the details right. Whether you’re giving our visitors a warm welcome, caring for our buildings or collections or improving conditions for wildlife, every contribution ensures that nature, beauty and history continues to thrive at our special places. Reporting to our Programming & Partnerships Manager, you’ll be part of a team of 6 other Service Assistants welcoming people to the Ed Kluz installation at Fountains Abbey & Studley Royal. What you'll be doing The core part of your job is to provide a warm welcome to visitors who would like to experience ‘Between chaos and light’ in Fountains Hall. You will be helping to manage the flow of visitors arriving to see the artwork as well as providing information about the artwork and the history of Fountains Hall. We will make sure you have all the information you need to provide an amazing experience for our visitors. You can expect to meet many different people and will have responsibility for the security of the artwork and evacuating Fountains Hall in case of an emergency. On occasion you may be asked to cover other appropriate duties related to our visitor programme. Most importantly, you’ll be talking to visitors, answering their questions and making sure they can find everything they need to enjoy their day. Who we're looking for We’d love to hear from you if you’re: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills. The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.