Job summary
This is a job share opportunity for between 16 and hours a week.
Community Learning Disabilities Team Managers provider leadership and management to a full multi-disciplinary team (MDT) of health professional's providing high quality care, treatment, and support to adults with learning disabilities registered with a Norfolk GP.
Main duties of the job
This is a job share opportunity for between 16 and hours a week.
We are seeking an enthusiastic, motivated, and creative registered health or social care professional from nursing (RLDN/RMN/RGN), the allied health professions, psychology or social care to provide leadership and management to the Adult Community Learning Disability Team (CLDT) in the city locality based at County Hall. You do not need previous Learning Disability experience to apply for this post, a number of our current team managers have come from different backgrounds such as mental health and mainstream community services. You will contribute to the operational delivery, strategic planning, and development of the service to ensure we continue to improve our delivery or care, treatment and support to our service users their families and carers.
You will be an integral and valued colleague within supportive, integrated health and social care community teams and service. You will have the ability to work on your own initiative in a flexible and creative capacity to meet the needs of our service users as your number one priority. You will have the ability to provide guidance, and direction to your team, contribute to the development of the learning disabilities service, working in collaboration with your peers as part of a progressive operational and clinical leadership team.
About us
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Job description
Job responsibilities
1. To be responsible for and lead a Locality based Adult Community Learning Disability Health Team to plan and deliver an effective and efficient service to people with a Learning Disability. To utilise clinical expertise to support the role and the staff working within the service.
2. To line manage the team, including recruitment, career development, work performance and evaluation, ensuring the highest possible standards.
3. To be responsible for monitoring and managing governance of the team and the services they deliver, including incidents, risks, alerts, quality issue reports, complaints, compliments, and patient feedback systems.
4. To ensure your own and the practice of others within your team protects and promotes the wellbeing of adults with a Learning Disability. Where there is risk of abuse or abuse has occurred to take appropriate procedural steps to report and safeguard those individuals in accordance with policy.
5. To monitor service activity and ensure that quality, objectives, standards, and performance are in accordance with agreed targets and if there is recognised variance to act on this to resolve any issues.
6. To identify service development opportunities/projects and to lead on agreed change processes and projects at a strategic level that support the Central System.
7. To co-ordinate and support effective clinical practice, procedures, and systems across organisational boundaries between primary and acute care.
8. To ensure that all staff have access to the knowledge, training, and development necessary to undertake their work effectively and to ensure that all staff complete their required Continuing Professional Development and maintain their Professional Registration.
9. To ensure that all staff comply with their organisations policy of recording and maintaining data and information.
10. To ensure staff working as a multi-agency team comply with each agencys requests regarding recording and monitoring information and data.
11. To oversee and manage operational budgets to include staff allocation, procurement of capital equipment and purchase of supplies.
12. To build and maintain strong multi-agency relationships and to represent both organisations at a strategic level, and to deputise for NCC colleagues as required.
13. To investigate complaints and respond in the organisational time frame, being competent and sensitive and identifying learning or change required as a result.
14. To work with the Heads of Service in NCC & NCHC to lead or support service improvement development and implementation in the locality.
Person Specification
Qualifications
Essential
15. Degree or Diploma in Nursing (RLDN/RMN/RGN) an Allied Health Professional, Psychology or Social Work.
16. To be registered and maintaining your professional registration with the relevant professional body.
Desirable
17. Management qualification NVQ 5 or equivalent.
18. Master's degree or equivalent.
Experience
Essential
19. A minimum of 3 years post qualifying experience.
20. Experience of Budget Management and an understanding of Strategic Financial Planning.
21. Experience of commissioning, developing and monitoring services to achieve high quality services at best value.
22. Experience of partnership working with a range of statutory and voluntary organisations.
23. Demonstrable experience of managing change within a clinical environment.
Desirable
24. Experience of managing Integrated Health & Social Care Teams and Services.
25. Relevant experience in the community and acute sector.
Skills, Abilities and Knowledge
Essential
26. Knowledge and understanding of relevant Health and Social Care Legislation.
27. Knowledge of current policy and practice within Health and Social Care.
28. Be able to influence, negotiate and work across professional boundaries at different levels.
29. Be able to assess and take appropriate management action.
30. Be able to plan and prioritise workload and manage the allocation of resources with a set budget.
31. An ability to change and develop in a changing health and social care environment.
32. Able to plan, prioritise and manage workloads
33. Able to work under pressure and respond effectively in a crisis.
34. Able to work within a complex environment and demonstrate a high level of perseverance, commitment to seeing plans through to implementation.
35. Able to manage complex relationships.
36. Able to gather qualitative and quantitative information and analyse objectively.
37. A commitment to, knowledge and understanding of Equal Opportunities Policy and Anti Discriminatory Practice.
Communication
Essential
38. Be able to communicate clearly and appropriately with partners in other organisations, colleagues and staff and to inspire confidence and respect from others.
39. Good keyboard skills able to use Information Technology and electronic case management systems
40. Able to chair meetings effectively.
41. Be able to prepare and present reports and other documents.
Personal and People Development
Essential
42. Able to undertake recruitment and selections processes effectively.
43. Experience of developing and managing a multidisciplinary team
44. Be able to lead and motivate staff and to implement change.
Personal Attributes/Behaviours
Essential
45. Professional Appearance
46. Be reliable
Other
Essential
47. Full driving licence/provision of a car
48. Willingness to work towards relevant Management training (at NVQ level 5 or equivalent)
49. Willingness to work in a range of settings depending on the needs of the service
50. Willingness to undertake CPD