To provide administrative and secretarial support to the BSPS Quality Department. This will include preparation and distribution of agenda, minutes and other documents as well as arranging venues and ordering refreshments when required. To maintain effective filing systems for the management of quality records that relate to the BSPS Quality Management System. To develop and maintain effective working relationships with other staff within the department, BSPS and the Trusts When requested produce reports for the Quality Department supplying information in the most appropriate format and within agreed deadlines To plan and organise own work schedule demonstrating effective time management and a high level of accuracy To obtain and organise information and data in support of own work activities and scheduled audits, maintaining confidentiality in accordance with data protection regulations. Resolve conflicting diary appointments as they arise Organise disposal of confidential waste Training and competency records management: Enter training and competency data onto the BSPS Quality Training Database Produce regular reports from the training database Ensure that where there is training provided by the Quality Department that the required documentation including attendance sheets are available Book rooms for training and competency assessment when required Advertise training events within the BSPS network and by contacting appropriate staff Maintain a booking sheet for staff who wish to attend training sessions and provide them with the information when appropriate Quality Management System audit support Provide audit support to the Quality Department including typing audit reports Arrange in conjunction with the Quality Department audits across the network Provide administrative support required for the ongoing management of the BSPS Audit Schedule Meetings administration Book rooms for Quality and Goverance meetings Compile meeting papers and reports and send to attendees prior to the meeting Minute taking Transcription and typing minutes using Dictaphone Update records on the QMS with finalised meeting minutes Procurement Support Provide support to the Quality Department in the procurement or services and consumables Administrative support in the use of the Trust procurement system Maintain stock levels of stationary and other office equipment, ordering stock as required on EROS User surveys Assist the Quality Department in the distribution, collating and writing of user satisfaction surveys Provide support for the administration of surveys on authorised survey website