Contents Location About the job Benefits Things you need to know Apply and further information Location Belfast Carne House, Birmingham, Croydon, Glasgow, Leeds, Manchester, Newcastle Upon Tyne, Nottingham, Stratford About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HM Revenue & Customs (HMRC) is one of the largest Government Departments and one of the countrys biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect in excess of £500 billion a year in revenue from over 50 million customers across the UK. We have embarked on a major transformational Programme to redirect more of our people and resources to compliance activities, modernising systems and re-engineering processes to become more customer focused. We are an effective, efficient and impartial tax and payments authority with a vital purpose: To collect the money that pays for the United Kingdoms public services and help families and individuals with targeted financial support. About Fraud Investigation Service The Fraud Investigation Service (FIS) is responsible for dealing with cases of serious fraud and bespoke tax avoidance by way of civil and criminal investigations. These cases are the most challenging complex cross tax interventions that HMRC undertakes. FIS consists of approx. 4,500 professionals including a range of specialist skills such as forensic accountancy, cybercrime investigation and insolvency. FIS provides HMRC with an effective investigation arm to enforce the Departments compliance policies. This enables the Department to deliver against our strategic responsibilities across all the taxes and duties HMRC administers. Our work includes tackling complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, VAT and Self-Assessment repayment frauds and a host of other attacks on the tax system. FIS deploy the full range of powers and approaches to protect funding for UK public services, from surveillance and undercover operations to communications interception and cyber ops; investigating the most harmful tax cheats and ensuring nobody is beyond our reach. This plays an important part in building trust in the compliant majority and reinforces the Department`s fair and even-handed approach. Job description Fraud Investigation Analysis (FIA) is the Operational Analysis arm of the Fraud Investigation Service. Our Intelligence Analysts work closely with FIS investigators and help them understand information collected as part of the investigation. Analysts can work with data extracted from HMRC systems, seized digital devices such as computers, phones or tablets, from Communications Service Providers or banks, or information generated by investigators, for example, intelligence or surveillance logs. Each team within FIA is overseen by a Senior Officer team leader. Cases are run by Higher Officers (or Lead Intelligence Analysts) supported by Officer Intelligence Analysts. Do you have an analytical mind and an interest in helping tackle tax evasion? If this sounds like you, then you could be a great Intelligence Analyst in HMRC. What will I be doing? As a Higher Officer Intelligence Analyst, you will provide analysis to support the work of FIS Civil and Criminal Investigation teams. You will use a range of methods and tools to produce clear, concise and creditable reports that help understand the risk and threats to HMRC, exploited by the dishonest for financial benefit. The ability to understand and tackle problems is critical. You will identify, collect, interpret and evaluate information with accuracy and perception and use analysis to see past information gaps and inconsistencies. As an Intelligence Analyst, you will become familiar with gaining an understanding of complex issues to make conclusions and recommendations, presenting findings to customers to help inform decision making, or progress operational investigations. This is an opportunity to join a dedicated team and develop new skills in a challenging and demanding role. All Intelligence Analysts within HMRC are trained to the same cross government baseline standard, irrespective or role or grade. Additional training, proper to this role, will be provided as needed. Successful candidates will be offered posts on merit order and location preference. Person specification Key responsibilities of the role will include: Providing analytical support to drive FIS civil and criminal cases, working closely with investigators to agree work requirements and deadlines. Accountability for the project management, process and outputs of analytical casework. Using structured analytical approaches, tools and techniques to produce clear, concise and persuasive reports and visualisations that highlight information gaps and inform case direction. Verbally communicate the outputs of analytical casework with clarity and confidence to investigators and, if required, to a court or tribunal. Reviewing and constructively challenging colleagues analysis and checking the quality of final products. Support the development of other analysts by becoming a trainer of formal courses or by mentoring and assessing trainees through their Professional Trial Period. Support the continuous improvement of FIA by leading or assisting projects that create more effective and efficient ways of working, and by sharing good practice and expertise. During the first year in post candidates will expected to attend mandatory face to face training which will involve travel to any HMRC location across the UK, for periods up to a week. At HMRC, we are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Desirable Criteria: Applicants should ideally be experienced and confident in manipulating complex data in Excel spreadsheets. For successful candidates SC clearance must be obtained before a take up duty can be agreed, this may result in a delay in taking up post. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Communicating and Influencing Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: You will be asked to undertake an analytical assessment at interview. Benefits Alongside your salary of £36,320, HM Revenue and Customs contributes £10,521 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. How to Apply As part of the application process, you will be asked to provide the following: Candidates will first be asked to undertake verbal and numerical online testing. After submission of the first stage of your application, you will be invited to complete a Civil Service Numerical Test and a Civil Service verbal Test, If you successfully pass the tests, you will be invited to complete the final stage of the application. Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 17/02/2025. If you fail to complete the online tests before the deadline your application will be withdrawn. Guidance for the tests will be available when you are invited to take the tests. The tests are administered online and accessed via the CS Jobs website. Please provide 250-word Statements in respect of the following. Behaviours: Making Effective Decisions - Lead Behaviour Communicating & Influencing Managing a Quality Service Further details around what this will entail are listed on the application form. We acknowledge that AI can assist you in your application. Find our guidelines here. Sift After the online tests, if there is a large volume of candidates, a sift on the lead behaviour will then be carried out. Candidates that pass the online tests and achieve a pass at sift for the lead behaviour will then be subject to a full sift on the three behaviours specified in the advert. Please provide a 250-word statement evidencing the desirable criteria. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at sift or interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview At interview candidates will be expected to answer questions on the three behaviours featured in the advert and undertake an hour long analytical assessment (based on constructing an argument). The required information and materials to perform this assessment will be provided at interview. Behaviours: Making Effective Decisions Communicating & Influencing Managing a Quality Service Technical Question Details: You will be asked to undertake an analytical assessment that will last approximately one hour. During the exercise you will be presented with a variety of information. You will be expected to reach a decision based upon that information and present your reasoning back to the interview panel. We plan to hold face to face interviews in London, Nottingham, Leeds, Birmingham and Glasgow Regional Centre. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: unitybusinessservicesrecruitmentresultshmrc.gov.uk Use the subject line to insert appropriate wording for example Please re-open my application [insert vacancy ref] & vacancy closing date [insert date]. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles if this applies to you, well let you know via your Civil Service Jobs account. Merit List After interview, merit lists will be created for each location advertised within the vacancy. If you are successful at interview, you will be placed on the merit list for any locations you have expressed an interest for. Appointments from each merit list will be made in strict merit order. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresultshmrc.gov.uk as soon as possible before the closing date to discuss your needs. Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Additional Security Information Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. Important information for existing HMRC contractual homeworkers Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role. Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants will join on the minimum of the pay band. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Richard Higgin Email : richard.higginhmrc.gov.uk Telephone : 03000591181 Recruitment team Email : unitybusinessservicesrecruitmentresultshmrc.gov.uk Further information Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaintshmrc.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website. Attachments Combined TC and OGD Pay English - July 2024 Opens in new window (pdf, 254kB) Share this page Print Email Gmail Facebook LinkedIn