Job Description
Key responsibilities will include
* Providing strong leadership and management to support excellence in the operational day-to-day, management of the service through promoting trust, cooperation, and high levels of performance by all staff
* Ensuring continued compliance at the highest level in all regulatory and legislative standards, maintaining our ‘Outstanding’ service delivery for our clients.
* Continuous improvement of our service delivery to ensure the most innovative, effective, and efficient solutions are delivered for our clients.
* Accountability for maintaining and ensuring consistent adherence to all Quality assurance systems and processors and current company policy and procedures.
* Effective management of all incidents and complaints in a timely manner
* Excellent commercial awareness in a fast-moving care environment, you will have an integral role in developing and growing the business.
* The Registered Care Manager will be Supported by the Directors for strategic guidance but will be expected to drive forward the growth, innovation, and ambitions of the company.
* Be an ambassador for our brand, values, and ethos.
* Recruitment of high-quality Care Professionals and Key player staff, in line with our culture and ethos of delivering consistently ‘high quality care’ and creating a team that has a drive and passion to succeed with the company’s vision.
* Ensure the provision of training meets the needs of the people, clients, and the organization
* Ensure that Care Professionals schedules are fully maintained to ensure continuous service delivery.
* Oversee and participate when required in the provision of ‘on call’ services to staff and clients.
Qualifications
The right candidate must have
* Minimum of 2 years Management experience, preferrable in domiciliary care, but not essential.
* An understanding of the current legal responsibilities and standards of the service, including the Care Act 2014 and the CQC Fundamental Standards.
* An excellent understanding of delivering person-centred services.
* NVQ/QCF Level 5 or higher
* Excellent Commercial Awareness
* Excellent business skills
* Strong organisational skills
* Good working knowledge of IT back-office Systems with experience of Microsoft Office, working with databases and virtual communication platforms with the ability to learn and adopt new technologies where appropriate.
Additional Information
Benefits
* Highly competitive salary
* Annual bonus scheme
* 20 Days holiday & 8 Bank holidays
* Pension scheme
* Employee Assistive Program
The successful candidate's offer of employment is subject to a satisfactory enhanced DBS check and references.
If you require any further information about this role, please contact the office on 01695-589071 to speak with Gail Godson, Registered Manager/Director.