Job Title: Senior Technician
Location: Norwich
Salary: circa 35k basic plus bonus
Company: Actio Automotive
Job Type: Full-Time, Permanent
Our client is a leading multi franchise automotive group with dealerships located across East Anglia.
We are seeking an experienced Vehicle Technician to join their team and ensure the efficient running of our workshop operations.
Role Overview: As the senior technicican you will be responsible for overseeing the day-to-day operations of the workshop while actively woirking on vehicles. You will work closely with the technicians, service advisors, and parts team to ensure a smooth workflow and meet customer expectations whilst also working being actively on the tools yourself.
Key Responsibilities:
* Servicing vehicles
* Diagnosis of faults
* Monitor workflow and ensure all work is completed within agreed timeframes.
* Carry out service / repair / diagnostic work
* Conduct quality control checks on completed work, ensuring high standards are met.
* Liaise with service advisors and parts teams to ensure smooth communication between departments.
* Provide support and guidance to technicians, helping them resolve complex repair issues.
* Ensure health and safety regulations are adhered to within the workshop.
* Manage and monitor workshop productivity, aiming to meet and exceed KPIs.
* Maintain accurate records of all work carried out, ensuring documentation is up-to-date.
* Carry out MOT’s (if you have an MOT licence)
Key Requirements:
* Previous experience in a senior workshop role within the motor trade.
* Strong technical knowledge of vehicle repair and maintenance.
* EV / Hybrid vehicle experience
* Excellent organizational skills and the ability to manage a busy, fast-paced environment.
* Strong leadership and team management skills.
* Ability to work closely with multiple departments to ensure a seamless customer experience.
* Attention to detail and a commitment to maintaining high standards of work.
* MOT Licence and advantage but not essential
* Full UK driving license.
What We Offer:
* Competitive salary with performance-based bonuses.
* Ongoing training and career development opportunities.
* Company benefits
Please apply here or contact Actio Recruitment
Actio are an equal opportunities employer and a recruitment agency