Our client has growing showroom presence in the UK and a global network of retailers. They are committed to continuous development as an industry leader. They have ambitious plans to open more company owned retail showrooms and to grow as a business.
PURPOSE OF THE ROLE:
Part of the Retail Team, the incumbent is responsible for providing knowledgeable help and advice to customers in a professional, personalised and friendly manner.
MAIN RESPONSIBILITIES:
* Greet customers and ascertain what each customer wants or needs, without being overbearing.
* Complete a sale efficiently, being able to accurately handle money, credit card transactions etc. and provide the customer and the company with the necessary paperwork associated with the sale.
* Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
* Continually learn about the product ranges.
* Maintain records related to sales.
* Watch for and recognise security risks and thefts, and know how to prevent or handle these situations.
* Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
* Answer questions regarding the showroom and its merchandise.
* Describe the range of products and explain the use, operation, and care of them to customers.
* Ticket, arrange and display merchandise to promote sales.
* Take delivery of stock from the main warehouse and sto...