Apple Recruitment are recruiting for an ICT Senior Technician
Job Purpose:
Reporting to the ICT Manager, the post holder will be responsible for managing ICT Support Services, to include the management of the support and delivery of an extensive range of ICT systems throughout the Trust. In addition, he/she will contribute to the delivery of internal technical projects, within Service Delivery, throughout the entire project lifecycle, ensuring department’s needs are met and that projects are completed within timescale and budget.
The Post holder will be working with all service areas affected by the Service Delivery Project’s within the NIAS Trust ICT department.
The Post holder will manage the ICT technical support staff and will be responsible for providing Technical support and Advice to the ICT desktop support team and Trust staff.
Job Description:
1. To be responsible for managing ICT Support Services in the ICT Department to include Hosting Management, Lifecycle management, Purchasing and Staff Management.
2. To manage ICT support to Line of Business Applications including:
• First line fix
• Storage Management
• Backup management
• Email management
• Antivirus
• Application Deployment
3. To manage the ICT Infrastructure technical team in supporting:
• Networks WAN/LAN
• Networks Wi-Fi
• Networks Telephony
• Internet • Servers
• End use Device...