We're on the hunt for a committed and enthusiastic Customer Service Advisor to join our clients team, providing exemplary service and support to their valued clients in the manufacturing industry.
Client Details
The employer is a mid-sized organisation, based in Worthing. Renowned for their commitment to innovation and quality, they have developed a strong reputation both domestically and globally.
Description
Customer Service Advisor Responsibilities
Handling inbound and outbound customer service calls
Resolving client issues and queries effectively and efficiently
Documenting all call information according to standard operating procedures
Managing administrative duties related to customer service
Providing product knowledge and advice to customers
Working closely with other team members to achieve company goals
Ensuring a high level of customer satisfaction at all times
Participating in team meetings and training sessions
Profile
A successful Customer Service Advisor should have:
Proficiency in customer service and communication
A positive and friendly disposition
An ability to work effectively in a team environment
Strong problem-solving skills
Solid organisational and multitasking abilities
Exceptional attention to detail
A willingness to learn and adapt
A dedication to providing outstanding customer serviceJob Offer
An estimated salary range of £26,000 per annum
Free parking facilities
Private medical insurance
Company pension scheme
A positive and supportive company culture
Monday to Friday work scheduleThis role offers an exciting opportunity to develop your career within a reputable company. We encourage dedicated individuals based in Worthing or willing to commute, to apply for this rewarding role as a Customer Service Advisor