Spa Therapist - Alcester, Warwickshire Competitive This role is located at the Billesley Manor Spa & Hotel, Stratford Upon Avon. Job Description Are you passionate about wellness and helping others relax, rejuvenate, and feel their best? Join our team as a Spa Therapist and be part of a elegant spa experience dedicated to exceptional guest experience. About Us: Billesley Manor Spa & Hotel is a premier spa destination renowned for its tranquil ambiance, world-class treatments, and commitment to wellness. Our team is a group of highly trained professionals who provide outstanding services tailored to each client’s needs. Key Responsibilities: • Perform a variety of spa treatments, including massages, facials, body treatments, and other therapeutic services, according to established protocols. • Consult with clients to understand their needs and recommend appropriate treatments. • Ensure the spa environment is clean, welcoming, and well-maintained. • Promote and recommend spa products to clients. • Adhere to health, hygiene, and safety standards at all times. • Build strong relationships with guests to foster loyalty and repeat visits. What We’re Looking For: • You will be NVQ 2 & 3 Qualified in Beauty Therapy or equivalent • Experience in a similar role preferred but not essential • Effective, professional communication skills • Professional appearance and high standard of customer care skills. • Knowledge of security, hygiene and health and safety regulations • A warm, friendly, and professional demeanour. • Excellent communication and interpersonal skills. • A strong commitment to delivering exceptional guest experiences. • Flexibility to work weekends, evenings, and holidays as required. Troo Benefits Pension Scheme, Employee discount rates, Long Service Benefit Reward and Recognition