Overview
Reference
438189 Salary
£11.44 - £11.44/hour Job Location
- United Kingdom -- England -- North West England -- Greater Manchester -- Manchester Job Type
Temporary Posted
Wednesday, June 12, 2024
£11.44 per hour
Must be fully flexible Monday to Sunday 6am-10pm
35 hours per week with optional overtime
Based in Manchester (Media City)
Role:
-Answering any customer questions and providing high levels of customer service
-Taking details of breakdown including location and processing intot he RAC system
-Keeping the customer updated at all times
Requirements:
To work in the RAC Breakdown department, we are looking for people who have exception Customer Service, Communication and people skills. You may be dealing with customers who are distressed from a roadside breakdown and as such, you will need to show empathy and a calming nature to ensure their safety and accuracy of information gathered:
-Previous customer service experience (essential)
-Excellent timekeeping and punctuality (essential)
-Excellent communication skills (essential)
-Professional telephone manner (essential)
INDCCP