Mersey and West Lancashire Teaching Hospitals NHS Trust
An exciting opportunity has arisen within the Clinical Support Services & Community Division, at Mersey and West Lancashire Teaching Hospitals NHS Trust.
The role of the Deputy Directorate Manager will sit within Community Services and will be responsible for the strategic and operational management and delivery of the North West Spinal Injuries Unit working under the supervision of the Directorate Manager.
The role is ideal for someone who wishes to deliver improvement and the perfect development opportunity for an aspiring Directorate Manager who is keen to develop their career in operational management.
This role requires significant engagement and working in collaboration with a number of different stakeholders, including commissioners, acute, primary care, and mental health providers as well as the public, voluntary and community sector organisations.
The post holder is expected to provide visible leadership and promote high standards by modelling the values and behaviours expected of a senior manager in the NHS.
They will have a professional and management line of accountability to the Directorate Manager, Head of Operations for Community Services and ultimately the Divisional Director of Operations.
Main duties of the job
As the Deputy Directorate Manager, you will be a key member of the Directorate Leadership Team and take responsibility for agreed operational aspects of designated services including financial, activity and performance management.
You will also support business planning, deputise for the Directorate Manager as required and contribute to governance and quality improvement within the service.
You will be responsible for developing and implementing service improvement and redesign initiatives to support efficient delivery of key business and service objectives.
You will play a pivotal role in influencing, developing and sustaining key relationships with external stakeholders.
Job responsibilities
Please see attached Job Description for Full Details
Person Specification
Qualifications
* Educated to degree level and/or equivalent level of qualification and/or equivalent experience
* Post graduate qualification in health service management and/or equivalent level of qualification and/or equivalent experience
Knowledge
* Current experience of complex operational management in a healthcare setting.
* A demonstrable capacity and capability for operational service management in an acute hospital environment or similarly complex organisation, including staff management, financial management and change management
* Comprehensive knowledge of planned care, referral to treatment (RTT) and cancer targets
* Ability to manage and deliver to deadlines and within resources
* Well developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust's and your performance expectations
* Demonstrate highly effective, credible leadership experience within the acute hospital setting
* Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships
Skills
* Experience of data analysis, report writing and oral presentation of data
* Effective working with clinical teams and senior colleagues resulting in the successful introduction and management of change
* Demonstrating effective influencing skills to achieve desired results
* Ability to analyse complex problems and to develop practice and workable solutions to address them
* Ability to deal with competing priorities through highly developed reasoning and prioritization skills
* A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals.
* Ability to communicate confidently and assertively, both written form and verbally, formally and informally to a wide range of audiences, both internal and external to the trust
* Service improvement tools and project planning.
* Intermediate IT skills qualification in Microsoft Word and Excel processing
Other
* A strong sense of personal and team accountability
* Flexible with the demands of the role, possessing self-awareness and self-motivation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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