If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitmenttcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Sr. ServiceNow GRC Developer Job Type: Permanent / Fixed-Term Location: London (Hybrid – 3 days WFO) Number of hours: 40 hours per week – full time Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Grow your career, while being exposed to new technologies. Be part of an exciting team where you will be challenged every day. Gain access to endless learning opportunities. The Role As a ServiceNow GRC Developer the role will include collaborating with other members of the client team to coordinate, plan and deliver ServiceNow GRC projects. In this role you will also train the client team on user and admin levels. Key responsibilities: Implementing and delivering GRC technology enablement services using ServiceNow GRC/IRM platform User Management Entity Scoping leveraging CMDB Policy and Compliance Management Risk Management (Classic), Migrate existing risks to risk management module Audit Management Lead discussions and workshops with clients to create a risk-aware culture through proper technology enablement of risk-related processes using ServiceNow GRC/ IRM solutions. Design and architect solutions to automated client processes into GRC solutions to meet their unique requirements Consistently deliver quality client services and manage expectations of client service delivery. Drive high-quality work products within expected timeframes and on budget. Provide training to client team on user and admin level. Support handover process Assist in developing on-going training programs for the department. Promote a team environment by assisting and contributing to fellow Zscaler employees whenever necessary to enhance the professional development of everyone within the organization. Ability to mentor other engineers on advanced troubleshooting, debugging and case management skills. Your Profile Essential skills/knowledge/experience: Proficient in ServiceNow modules i.e., GRC, ITSM, SECOPS and Custom application development. Strong Knowledge in ServiceNow Scripting (JavaScript, GlideAPI). Expertise in building and consuming APIs using REST/SOAP, with knowledge of JSON and XML. Write Python scripts for automation, data transformation, and integration tasks. Utilize Python for Advanced data processing and creating utilities that complement ServiceNow functionalities. They will be able to demonstrate excellent communication skills with stakeholders at all levels (including as a key influencer and subject matter expert). Have knowledge of IT governance frameworks, e.g. GDPR, ISO 27001, NIS. Working in an Agile / SAFe environment. Must Hold one of the below qualifications: Certified Information Systems Security Professional (CISSP) ServiceNow CIS certification in GRC/ IRM suite (Risk and Compliance, Vendor Risk Management etc.) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS-R&C) Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitmenttcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.