Contract Operations Manager - Sunbury-on-Thames | £45,000-£50,000 + Car
Are you an experienced Contract Operations Manager with a background in same-day delivery or courier services? If you're passionate about optimising logistics, leading teams, and ensuring top-tier service in a fast-paced environment, this is the perfect role for you!
As the Contract Operations Manager, you'll have the chance to make a real impact, driving operational excellence within a business where no two days are the same. With a competitive salary, a company car, and a strong leadership team by your side, this role offers the ideal opportunity for a logistics professional to shine.
What You'll Be Doing:
Reporting daily spend and service performance to the General Manager, using contract performance reports to guide decisions.
Managing operations to meet customer expectations and exceed KPIs, specifically within a courier or same-day delivery environment.
Manage and oversee the successful delivery of a large logistics contract.
Lead and support site managers, driving high standards across operations and customer service.
Develop strong customer relationships, acting as the main point of contact for contract-related matters.
Analyse contract performance, identifying opportunities for improvement and cost efficiencies.
Monitor and ensure compliance with all company standards, health & safety regulations, and legal requirements.
Work closely with senior leadersh...