Role: Housing A dministrator Location: Silksworth, Sunderland Contract: 20hrs p/w Monday - Friday For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England. We're dedicated to exceptional support, and we know it starts with an exceptional team. A rare opportunity has become available to join our brilliant admin team. Located in the picturesque outskirts of Silksworth, Hope Bank View is one of Abbeyfield's Independent Living Schemes, proving our residents with a welcoming, vibrant community led development. The Role You have the important role of assisting with administrative systems and processes to the highest standard to help our Home Manager and the team run the service both safely and effectively. As the face and voice of the home you welcome and assist visitors, residents and employees, providing a welcoming reception service both face to face and over the phone, either dealing with queries yourself, or directing them to the relevant person. You'll support your colleagues by providing an office function, covering responding to telephone calls, emails, faxes and correspondence, processing incoming and outgoing mail, photocopying and printing, filing and archiving, taking notes and producing minutes and responding to request for information. To enable your colleagues to work effectively and professionally, you maintain adequate supplies of stationary, forms, promotional literature, uniforms and badges and assist with the co-ordination of repairs and maintenance. About You You will be IT literate, including the basic range of software packages Ability to engage well with residents, relatives, colleagues and other stakeholders Effective written and verbal communication skills Excellent time management skills Pay & Benefits At Abbeyfield, we are committed to rewarding our staff for their hard work. Our many benefits include: Competitive pay, benchmarked annually. Pay progression within role based on skills and contribution Learning and career development opportunities Medicash – Get help with your medical expenses BenefitHub – Great savings on hundreds on brands Unlimited opportunities to earn £500 via our 'refer a friend' scheme Life Assurance Occupational sick pay Company pension Discounted gym membership Employee assistance programme Cycle-to-work scheme Blue light Card – Discount for workers in the social care sector You can find out more about what makes working for Abbeyfield great using the link below Rewards and benefits of working at Abbeyfield | Careers at Abbeyfield We look forward to hearing from yo u We reserve the right to close posts at any time once we have received sufficient applications. Please note this role will require eligibility to work in the UK, two satisfactory employment references and a Standard DBS check, the cost of which will be met by Abbeyfield. You may be asked to provide details regarding convictions; failure to disclose convictions may result in an offer of employment being revoked. Apply Now