Salary: Competitive Salary Excellent Benefits Customer Service Administrator- Yeovil - RES Distribution So, who are we? RES, a part of the Wolseley Group provide high quality energy efficient solutions for homes and businesses. Our company was founded on a vision of being the driving force in the industry’s transition towards clean and sustainable energy. Skilling up installers with expert training, supporting quality installations with our MCS accreditation, and ensuring excellence with comprehensive technical support. Also, did we mention? In addition to the salary there are also benefits on tap – including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more As a Customer Service Administrator you’ll be responsible for: Processing orders, returns, exchanges & refunds via the CRM system & excel. Assisting with MCS accreditation admin processes Dealing with telephone & face to face customer enquiries Providing a high level of customer service Taking ownership and control of the administrative processes within the office and being the go to person. This is a full-time, permanent role working Monday to Friday 8am-5pm with half hour lunch. And here’s what we’d like you to have Strong administrative experience IT literate - excel Excellent communication skills Individual and team working skills Ability to multi task Sales knowledge We look forward to receiving your application ACHS150