Barista / General Assistant Location: dmg::media Headquarters – 9 Derry Street, Kensington, London, W8 5HY Position: Permanent Salary: Pay: £13.55 per hour (£28,181.00/year) ROLE PURPOSE To engage and interact with customers and the team with a smile on your face To be knowledgeable about the coffee and food we serve To provide and maintain the highest standards of coffee service & cleanliness To communicate effectively with your manager and team JOB OBJECTIVES AND ROLE SPECIFIC DUTIES Serving hot beverages, creating coffee to the highest standard Adjust grinders and espresso machine to maintain quality at all times Regular cleaning of the coffee machine and service areas Restocking and assisting with stock take as required Creating an atmosphere that makes customers want to come back Assisting at other local units if needed Creating a positive team atmosphere & customer environment Configuring counter & display spaces to make them attractive Ensuring QHSE standards are met and upheld by your team Assisting with administrative duties as required Cash control, weekly banking and daily cash up PERSON SPECIFICATION A good understanding of coffee extraction and milk steaming methods A love of coffee & a desire to know more Barista experience in a café or similar environment Strong communication skills A friendly attitude towards colleagues and customers HEALTH, SAFETY & ENVIRONMENT Follow Company policies and procedures at all times Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment Use all work equipment and personal PPE properly and in accordance with training received Report any issues or training needs to your line manager and /or via your divisional incident reporting system