Online Thrift Shipping Coordinator - Birmingham
New Southern Wholesale, 2500 1st Place W, Birmingham, Alabama, United States of America Req #2322
Friday, October 18, 2024
What's In It For You!
* EVERY employee is bonus eligible after 90 days!
* Variety of jobs including Monday-Friday day shifts
* Need flexible part time hours? We've got'em!
* Growth opportunities
* Help others through our charity partners
* Save the environment!
Why We Will Love You
* You provide outstanding service to all donors
* You aren't afraid of working in the ever-changing weather
* You are committed to working safely and efficiently
* You are a team player and ready to work with a diverse group of co-workers
* You are organized and can keep the work area neat and presentable
* You are at least 18 years old and ready to join our Shipping and Receiving team!
What Happens in Shipping and Receiving Anyway?
* Interact with donors to accept and process donations at trailer sites in an outdoor setting; provide outstanding service to all donors
* Receive newly donated items from our Donations team
* Help us be green and sustainable, sort and ship recyclable items
* Lift up to 50 lbs.
* Work in the heat, the cold and in wet weather conditions
* Unload trailers in a safe and efficient manner
Teamwork Makes The Dream Work
Our dock team works together to take great care of items provided by our donors and provide excellent treasures for our customers. Whether we are shipping items that didn’t make it to the sales floor to our wholesale team or separating out recyclable materials, we combine our passion for customers and community service in all that we do.
Why You Will Love Us: Our Mission, Vision and Values
* Mission To Give Back!
* Positively impacting the environment and the communities we serve
* Providing values that meet our customer's needs and wants
* Reducing millions of pounds of waste each year
* Supporting local charities
Vision
To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.
Values
* People First
* Customers and Donors
* Community
* Continuous Improvement
* Growth
Are you ready to join an organization where you can make a difference in your local community? We are on a mission to grow our company to double its current size, and we need your help. America’s Thrift Stores is a private equity-owned, for-profit company that operates 23 stores in Alabama, Georgia, Louisiana, Mississippi, and Tennessee. We are proud to employ over 1,400 people across our locations, while supporting the local community providing affordable, quality products. We partner with specific charities within the states we operate.
The Online Thrift Shipping Coordinator is an essential part of our shipping and logistics workflow. This position supports the efforts of the operation by ensuring that orders are packed and shipped on time and according to guidelines.
Job Duties
* Responsible for coordinating all staff activities related to daily order fulfillment
* Ensure proper packing, labeling, and on-time delivery
* Packing slip printing, sorting, and staff assignments regarding warehouse locations to pick
* Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment. Prepare end of day reports and closeouts
* Provide detail-oriented customer service through accurate and efficient work
* Confer and correspond with sales and customer service to rectify customer problems, such as damages
* Provide training to new employees to ensure successful onboarding
* Work with department leaders to correct quality control issues to increase customer satisfaction
* Responsible for opening and closing the department and all requirements of these activities
* Use warehouse equipment, such as pallet jacks, to move product in, out, and within the warehouse
* Coordinate with Online Thrift Assistant Manager before closing the department for the day
* Make sure all packages are ready for pick up and that any paperwork needed by the shipping partner is prepared
* Maintain packing supply inventory and coordinate with the leadership team to reorder packing supplies as needed
* Protect the condition of all inventory items throughout the fulfillment process and abide by all Loss Prevention procedures
* Maintain and adhere to all agency policies and procedures
* Other duties as assigned
Skills & Qualifications
* Self-motivated
* Action oriented
* Strong work ethic
* Demonstrated ability to simultaneously manage multiple activities at one time
* Capable of building and sustaining relationships with peers, management, and customers
* Excellent organizational skills
* Ability to be a reliable team member that is aware of the work needs of others
* Ability to meet daily goals with minimal supervision
* Ability to consistently exhibit a professional image and positive attitude
* Ability to continually provide feedback for process improvements
* Ability to be flexible and adapt to changing priorities
* 2+ years of experience in packing and shipping
* Previous work experiences in e-commerce or a retail environment, like eBay or Amazon, preferred
* High school diploma, GED, or equivalent preferred
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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