Be the face of Ibis Budget Beaconsfield, extending a warm welcome to guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
As a Receptionist, you will be the first point of contact for our guests, ensuring a seamless and enjoyable experience from arrival to departure. You will be responsible for managing the front desk, handling guest inquiries, and providing exceptional customer service.
Key responsibilities:
* Welcoming guests and checking them in/out
* Managing guest inquiries and resolving issues
* Providing information about hotel services and amenities
* Coordinating with other departments to ensure a smooth guest experience
* Continuously improving the quality of hotel services
Requirements:
* Fluency in English
* Ability to work in a fast-paced environment
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
Benefits:
* Free night stays in UK hotels and 50% discount in Accor Restaurants
* Discounted hotel rates worldwide in Accor Hotels
* Opportunities for continuous learning and development
* Support for wellbeing in professional and personal lives
* Opportunities for growth and development across 5000 hotels in over 100 countries
We are an inclusive company, committed to diversity and inclusion. Our ambition is to attract, recruit, and promote diverse talent, creating an environment where everyone feels they belong.