Summary
The Board of Trustees wish to provide an opportunity for an enthusiastic Apprentice Administration Assistant. We are looking for a highly motivated candidate to become part of our school's support team. The post holder will work across our academies to support the administrative aspects of SEND with an office base at Alvaston Primary Academy.
Wage
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
£7.55 per hour, £302 per week. Access to a staff benefits scheme and cash healthcare plan .
Training course
Business administrator (level 3)
Hours
8.30am to 4.30pm, Monday to Friday, 40-weeks per year (term time)
37 hours a week
Start date
Monday 5 May 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
You will be working across 3 Derby City Schools, Cavendish, Lakeside and Alvaston Juniors. Your tasks will include:
* Under the direction of senior staff, the postholder will provide routine general clerical, administrative, and financial support to the Academy and key staff including Office Manager / Principal / Finance Manager
* Undertake word processing and ICT tasks such as data entry and letters
* Provide routine clerical support such as photocopying, filing, scanning and emailing
* Sorting of internal mail
* Undertake office duties, answering phone calls, taking messages and forwarding to relevant person
* Welcoming visitors to the school ensuring safeguarding procedures are followed
* Respond to routine enquiries from staff, pupil, parents/carers
Where you’ll work
This apprenticeship is available in these locations:
* Lakeside Primary Academy, London Road, Alvaston, Derby, DE24 8UY
* Alvaston Primary Academy, Elvaston Lane, Alvaston, Derby, DE24 0PU
* Deborah Drive, Chaddesden, Derby, DE21 4RJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
DCG
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3.
Requirements
Essential qualifications
GCSE in:
* English (grade 4/C or above)
* Maths (grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Non judgemental
* Polite and courteous
* Written communication skills
Other requirements
The role will be Term Time Only and subject to pre-employment checks, including Enhanced DBS. The start date will be as soon as pre-employment checks are complete. A passion and commitment to working within a Primary School setting and being highly motivated and enthusiastic are the key personal qualities required for the role. The Harmony Trust is committed to being a great place to work.