Job summary In this role you will be working as part of the wider clinical team to provide a high standard of efficient, individualised patient care. A strong communicator with exceptional standards for customer service standards. Adhering to all of Ramsay's policies and procedures to ensure the best possible clinical outcomes for patients. A strong advocate of the Ramsay Way and People Caring for People. Attention to detail is key with the ability to stay calm and be practical in challenging situations. Main duties of the job In this role you will be working as part of the wider clinical team to provide a high standard of efficient, individualised patient care. A strong communicator with exceptional standards for customer service standards. Adhering to all of Ramsay's policies and procedures to ensure the best possible clinical outcomes for patients. A strong advocate of the Ramsay Way and People Caring for People. Attention to detail is key with the ability to stay calm and be practical in challenging situations. About us Ramsay Health Care was established in 1964 and has grown to become a global hospital group operating over 100 hospitals and day surgery facilities across Australia, the United Kingdom, Indonesia and France. Ramsay Health Care is well-respected in the health care industry for operating quality private hospitals and for its excellent record in hospital management and patient care. These features help to attract leading health care practitioners to work in our facilities. Ramsay Health Care UK is one of the leading providers of independent hospital services in England, with a network of 33 acute hospitals. These provide a wide and comprehensive range of specialised and efficient clinical specialties from orthopaedics and general surgery, to cardiac surgery and Eye Surgery. Recognised by all major medical insurers, Ramsay offers fast, convenient, effective and high quality treatment for all patients, whether medically insured, self-pay, or from the increasing number referred by the NHS. Ramsay Health Care has launched a unique service for private patients, Premium Care. This is available to all patients using private medical insurance or funding their own treatment and aims to set the standard for private healthcare. It offers the highest standards of clinical care combined with superior hotel services and the flexibility of a personal service tailored to your needs. Date posted 21 October 2024 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number JR11603 Job locations Rowley Ave, Stafford ST17 9AQ Stafford ST17 9AQ Job description Job responsibilities Healthcare Assistant - Wards Rowley Hall Hospital 37.5 hours a week The role In this role you will be working as part of the wider clinical team to provide a high standard of efficient, individualised patient care. A strong communicator with exceptional standards for customer service standards. Adhering to all of Ramsay's policies and procedures to ensure the best possible clinical outcomes for patients. A strong advocate of the Ramsay Way and People Caring for People. Attention to detail is key with the ability to stay calm and be practical in challenging situations. What you will bring with you NVQ level 2 or 3 would be an advantage Excellent customer skills Attention to detail Competent computer skills Proven ability to work in a team or independently as required A warm, considerate and empathetic character The ability to make decisions and use your initiative Strong communication skills A flexible and positive attitude Computer literacy Skills Shift Work days and Nights Benefits 25 Days Leave Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) x3 base salary Free Training and Development via the Ramsay Academy Free Parking Subsidised staff restaurant Concerts for Carers Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme About us Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. Job description Job responsibilities Healthcare Assistant - Wards Rowley Hall Hospital 37.5 hours a week The role In this role you will be working as part of the wider clinical team to provide a high standard of efficient, individualised patient care. A strong communicator with exceptional standards for customer service standards. Adhering to all of Ramsay's policies and procedures to ensure the best possible clinical outcomes for patients. A strong advocate of the Ramsay Way and People Caring for People. Attention to detail is key with the ability to stay calm and be practical in challenging situations. What you will bring with you NVQ level 2 or 3 would be an advantage Excellent customer skills Attention to detail Competent computer skills Proven ability to work in a team or independently as required A warm, considerate and empathetic character The ability to make decisions and use your initiative Strong communication skills A flexible and positive attitude Computer literacy Skills Shift Work days and Nights Benefits 25 Days Leave Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) x3 base salary Free Training and Development via the Ramsay Academy Free Parking Subsidised staff restaurant Concerts for Carers Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme About us Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. Person Specification Qualifications Essential NVQ level 2 or 3 would be an advantage Experience Essential NVQ level 2 or 3 would be an advantage Excellent customer skills Attention to detail Competent computer skills Proven ability to work in a team or independently as required A warm, considerate and empathetic character The ability to make decisions and use your initiative Strong communication skills A flexible and positive attitude Computer literacy Skills Shift Work days and Nights Person Specification Qualifications Essential NVQ level 2 or 3 would be an advantage Experience Essential NVQ level 2 or 3 would be an advantage Excellent customer skills Attention to detail Competent computer skills Proven ability to work in a team or independently as required A warm, considerate and empathetic character The ability to make decisions and use your initiative Strong communication skills A flexible and positive attitude Computer literacy Skills Shift Work days and Nights Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Ramsay Health Care UK Operations Limited Address Rowley Ave, Stafford ST17 9AQ Stafford ST17 9AQ Employer's website https://www.ramsayhealth.co.uk/ (Opens in a new tab)