1. My client in Whiteley is looking for a Data Gathering Administrator.
2. Excellent salary and benefits (hybrid working) to the successful candidate.
About Our Client
My client is a privately owned financial planning and discretionary investment management house. They arededicated to providing a high-quality service for private clients, trusts, and smaller institutions.The business was founded in 2004 and has grown organically and through a small number ofcarefully integrated acquisitions. Originally the business started out as an investment manager and hasnow developed the financial planning side of the offering, putting this at the forefront of the clientrelationship.Today they manage and advise on over £4.5 billion of client assets, acquired through a combinationof organic business growth and corporate acquisitions.
Job Description
The role will report to a Paraplanning supervisor, and the key areas of the role are as follows:* Populating LOAs and adding client signatures, where the FPA has been signed* Sending LOAs to providers in the most efficient manner* Chasing receipt of LOAs and the plan information required to conduct analysis* Complete LOA checklists (preferably from telephone calls, with paper confirmation to follow)* Communicating with PPs on further information required* Updating plan information on Curo and ensuring the relevant information is added to the files* Updating Curo, advisers and client services team members on the status of an LOA* Take ownership for process documentation and process enhancements* Respond effectively to any queries on cases in your queue* Effective testing of IT developments/projects, actively providing input/putting ideas forward fortech improvements* Assist with the effective implementation of changes to procedures/processes* Assist with process redesign initiatives - Making the journey quicker and automated!Main Responsibilities - What will I be doing?
3. Collecting plan information as soon as possible!
4. Gathering accurate and relevant information, enough to close the LOA request
5. Work within agreed SLAs
6. Maintaining records on how providers will accept LOAs
7. Ensure all work is completed accurately and to a high standard
8. Take responsibility for the data in our systems to ensure it is accurate and up to date
9. Work collaboratively with Client Services, the paraplanners and the adviser as necessary, keeping them informed at all times and creating that strong team relationship
The Successful Applicant
* Demonstrate a strong technical knowledge, and understanding of all financial products, plans andproduct providers (additional training will be given)* At least 2 years' experience within the financial services industry* Desire to learn and continue to develop technical knowledge and understanding* Excellent communication skills, both verbally and in writing* Exceptional attention to detail* Ability to communicate effectively with departments across the business* Comfortable with working in a fast-paced environment* Strong team player, proactively offering support to the team* Strong organisational skills and able to manage a busy workload
What's on Offer
An excellent salary and benefits package is available to the successful candidate. The business prides itself on the development of its staff, through further training/studies and progression.