Connect2Luton are excited to recruit a Data Analyst on behalf of Luton Borough Council. Y ou will be responsible to: To undertake a review of all existing key performance indicators across the service To ensure that data reporting is fit for purpose and that data reporting is developed for the CX system and other relevant linked housing IT systems To ensure that data is accurate, consistent and reliable and to undertake data cleansing as and where necessary, including recoding. To ensure that data recording is consistent and to identify and resolve any issues with this To ensure that data and reporting is unified across the service and to design and assist with the implementation of a data assurance scheme across the housing service To ensure compliance with data requirements of the RSH and the Housing Ombudsman To undertake data exploration and analysis using statistical tools and techniques, to identify patterns and relationships and to feed into learning and service improvement To create clear data visualisation by creating visual representations of key data finding through graphs, charts and dashboard for each area of the service, to make service performance understandable for all key stakeholders including officers, members and residents To prepare reports and presentations of key findings to stakeholders to feed into decision making and policy review. To collaborate across the housing service and with other linked services to help housing services make informed decisions based upon data insights About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.