About Us The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care. We are an independently owned resort, forming part of Kohler Company, a leading global hospitality provider. To find out more about Kohler Co. please visit www.kohler.com Why Join Our Team? With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests. We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught Throughout your career with us, you'll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team. Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our EAP and FREE fitness access. We love celebrating our associate's success and do so through our employee reward recognition schemes which encompass our 'HOME' ethos including Associate of the Month. Our benefits don't end there, in your spare time, we also offer free access to The Duke's golf course and superb discounts in our restaurants and spa. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5 service for yourself. When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay overnight at a discounted rate, where available. A career at Old Course Hotel, what's not to love? All benefits subject to availability About the Role An exciting opportunity for a Spa Receptionist has become available for our Kohler Waters Spa at the Old Course Hotel, Golf Resort & Spa. Kohler Waters Spa creates relaxing, rejuvenating experiences inspired by the natural restorative properties of earth's mineral-rich waters. It's the only Kohler Waters Spa outside the US and offers a range of treatments or an all-day immersion with therapeutic water treatments and results-oriented facial and full-body massages. The Spa Receptionist is an integral position within the team. Contributing to the overall guest experience, you will be acting as the focal point for all communication between the spa and the guests. In this role you can expect to be: - The first point of contact for all guests whether in person, by phone or by email - Providing excellent customer service to all members and guests from the moment they walk through the door - Scheduling all appointments via telephone and email - Corresponding with Sales and Reservations Teams - Sharing information and knowledge of all treatments, facilities and products within the Spa - Providing an orientation for all guests visiting our Spa About you To be successful in this role, you will be an enthusiastic, friendly, and welcoming individual who prides themselves on delivering excellent customer service. Strong communication, administration and organizational skills are essential for this role along with the ability to work well as an individual and as part of a team. Remuneration £12.38 per hour, £25,749.36 FTE Hours Flexible hours, up to full-time available. Inclusive of weekend and evening shifts Shift schedule: Early: 06:00 to 14:30 Mid: 09:30 to 18:00 Late: 12:30 to 21:00 Benefits -Free meals and drinks in our complimentary staff canteen -Accommodation is available if required (T&Cs) -Discounts across the resort including in our restaurants, room rates, pro shop and golf course -Wider group discounts within Kohler group. -Free access to our on-site gym and spa facility. -Free access to our The Dukes Championship Golf Course -24/7 access to the Employee Assistance Programme