External job description
Amazon.co.uk’s Seller Marketplace is a large and fast growing business where millions of UK customers transact with hundreds of thousands of sellers, who range from individuals to large retailers. The UK Merchant Services team works with sellers to help them grow their business on the Amazon marketplace, delivering the best possible customer experience for Amazon.co.uk customers.
Amazon is looking for bright and ambitious individuals to build their career within its Merchant Services, specifically within the Brand Owner teams. You will join us as a Associate Partner Manager, responsible for delivering business growth and maximizing revenue generation within these highly strategic programs, as well as delivering key customer experience initiatives by working with product and operations teams.
What is Amazon Merchant Services?
Amazon Merchant Services covers all third party merchants’ activity through Amazon.co.uk and the specific services we offer to help develop and grow these sellers, including:
Selling on Amazon, where other e-commerce businesses sell their products on Amazon.
Fulfilment by Amazon, an advanced fulfilment solution where Amazon directly packs and ships products on behalf of other companies
Seller Fulfilled Prime, a fulfilment programme that allows sellers to deliver Prime products directly from their own warehouse
What is the role?
You will join us as a Partner Manager in our Seller Services business. As part of the role, you will be responsible for onboarding and growing the largest and highest potential Selling Partners onto the Listings programs. In addition, you will work with the EU team on supporting the development and roll-out of new features for the program. To do this you will have to:
Prospect, call, qualify and close online merchants that deliver competitive selection, pricing and product availability.
Function as an account manager for a number of high priority sellers and help them grow their business over a period of time by ensuring they understand our systems and tools, including working with our partner transportation teams.
Conduct deep dives to report on the performance of the business at EU-level, surfacing insights and using these to shape our sales strategy.
Use the “Voice of the Seller” to identify opportunities to improve our products, business processes, systems and tools, ultimately aimed at providing a best in class customer experience.
Operating in a fast-moving and challenging environment, Amazon’s high performance bar requires that you are self-motivated and target driven, skilled in phone based sales, can work autonomously and take full control and responsibility for achieving the quarterly sales target.
We are open to hiring candidates to work out of one of the following locations:
London, GBR | Manchester, GBR
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent
PREFERRED QUALIFICATIONS
- Knowledge of procurement and source to pay methods at small and medium businesses
- Experience influencing at all levels within an organization, particularly at the executive level
- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent