Job Description
We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level, in the position of a Housekeeping Supervisor. Key duties connected with this role are as follows:
1. To inspect guest rooms, including VIP, vacant, occupied and check-out rooms, turn-down (as assigned) to ensure that the standards are being achieved
2. Check the standards of the rooms and public areas
3. Ensure sufficient supplies and equipment available to your colleagues to enable them to carry out their job
4. Supervising Room Attendants and Floor Porters in your charge and making sure they have everything they need and that they are looked after
5. Take care of any lost property
6. Manage cleaning schedules to ensure consistent high levels of cleanliness are adhered to
7. Assist with stock takes and control of inventories
8. Monitor consumption of cleaning products and amenities to control wastage.
Key requirements for this role are as follows:
9. Excellent customer service skills
10. Previous experience of supervising people is essential
11. Ability to inspire and get the best out of people
12. Great attention to detail
13. Ability to work under pressure
14. Ability to work independently
15. Immaculate personal presentation
The Langham, London offers a wide range of benefits which include: uniform, meals on duty, holidays, free accommodation at other Langham Hotels, pension plan, colleague recognition system, learning and development opportunities and many more.