Brief Description
We have an exciting 12-month secondment opportunity available! Join our Train Performance analysis team, as a Route Performance Analyst on Western Route and be at the forefront of performance improvement insight.
Western Route is a mixed mode railway, combining both commuter and long distance GWR services, the high frequency Elizabeth Line and critical freight services.
We are on the lookout for an enthusiastic individual to lead on delivery of analysis projects, forecasting and insight. You will harness industry data, using a variety of software (Power BI, excel and Business Objects) and techniques, such as forecasting and data visualization to extract insight on delay, disruption, and timetable. Collaboration is key, and you will work closely with customers and stakeholders across Network Rail, as well as passenger and freight customers. You use your communication skills to drive effective change in railway infrastructure and train services, as you will be responsible for presenting your findings to stakeholders in a clear and concise way, so that they can make informed decisions based on your analysis.
Based in Swindon, you will spend some time each week at our Western House office. We champion diversity and inclusion, offering job sharing and flexible working arrangements to support a healthy work-life balance.
Whether you have previous rail experience or not, if you are eager to grow your knowledge with our support and guidance, we want to hear from you. Join us in transforming Western Route and making a real difference to the communities we serve. Apply now and be part of a team that is truly making an impact!
About the role (External)
Your Main Responsibilities will be to:
1.Produce and distribute data required by the centre, Area General Managers’ teams, internal and external stakeholders for the monitoring and analysis of train performance.
2.Provide the necessary data, information and analysis necessary to support performance improvement plans and strategies.
3.Analyse and identify trends in performance using statistical analysis techniques.
4.Act as a day –to-day central focus for performance improvement procedures and processes.
5.Manage the route’s PfPI and Management Business Review (MBR) process.
6.Manage the Performance systems in maintaining accurate, consistent, current and detailed performance information for the dissemination throughout the route.
7.Carry out the role of ‘senior user’ of Performance Packages and monitor and review the functioning and integrity of performance data system.
8.Follow the Performance Manual, maintain and develop it for all ongoing performance-reporting requests, in conjunction with the centre and other routes.
9.Provide advice to internal and external stakeholders on Joint Performance Improvement Plans (JPIPs) and consequence of these in operator performance
10.Develop joint performance reports with Network Performance and relevant operators
11.Review Performance Improvement Plan and JPIP commentaries from operations to inform joint performance review
You will ideally have
·Educated to A level standard in English and Maths
·Intermediate/advanced knowledge of appropriate IT packages
·Strong analytical/statistical skills or aptitude
·Strong organisation and time management skills
·Full understanding of the PfPI process
·Good communication skills (verbal and written)
·Customer focused
Desirable
·Presentation skills
·Knowledge of railway performance management systems
Not sure if you meet all the requirements? Let us decide.