Do you have experience of working in a fast paced, solution focused IT role?
Can you act as a first point of contact, identifying problems and solutions with ease?
If so, joining our IT department might be for you!
Here at Langdons, we have an amazing opportunity to join our IT team in a supporting role as an ICT Technician at our Head Office in Bridgwater. You will be working on a full-time, permanent basis, working Monday to Friday, 40 hours per week (with flexibility for remote visits/out of hours).
About us:
Whether it's fresh consignments or frozen goods we have it covered! Langdons can deliver to almost any location in the UK or Ireland within 24 hours. We have 9 depots and over 375 vehicles carrying chilled and frozen food all over the country. We're the only company providing a 24-hour service of this kind, and we're very good at it.
The ICT Technician:
Provides a customer-focused and comprehensive ICT helpdesk and hardware implementation support service for all staff.
Key Responsibilities:
1. Act as the first point of contact for all ICT device and system related queries, ensuring that there is a timely response, appropriate follow-up and escalation of more complex issues to a relevant colleague
2. Advise colleagues of any actions arising from the introduction of new devices/software dev...