Main duties of the job Typing letters, reports and associated documentation as required. Ensure referrals, letters and medical reports are typed up using the Clinicians preferred method (dictation, tasks, email) Liaise with external agencies (incl: hospitals/ community services/ Health Visitors) to ensure referrals are processed in a timely manner Ensuring patient/ clinician enquiries are dealt with professionally and effectively to ensure highest levels of patient care at all times. Process referrals using the electronic referral System Ensuring requests for information are processed in a timely manner (incl Insurance Letters, SARS, /DVLA forms, Police letters and Firearm Certificates) Taking of meeting minutes and ensuring they are circulated to all participants of meetings (incl staff, Safeguarding and CCG meetings) Assisting with updating telephone, chaperone lists and other Practice documentation as required. Assist with the running of the community surgical scheme which includes: booking appointments for patients, processing referrals for other practices, producing clinic folders, producing and sending the monthly invoice for the scheme.