Fire Service Engineer
Location: London
Salary: Up to £43,000
Work on large-scale commercial projects with Siemens, Gent, and Notifier systems, delivering top-tier fire and security solutions.
Principal Responsibilities
1. Conduct routine servicing efficiently, adhering to high-quality standards.
2. Carry out additional work at customer premises, ensuring top-tier standards are met.
3. Communicate effectively with customers to explain system statuses and highlight any defects.
4. Collaborate closely with service administrators to meet service commitments and schedules.
5. Plan and execute tasks, including maintenance visits, emergency repairs, and system enhancements.
Accountabilities
1. Leave systems fully functional or escalate unresolved issues appropriately.
2. Deliver accurate and timely documentation of work completed.
3. Provide a professional service that consistently results in high customer satisfaction.
Key Competencies
Skills
1. Proficient in servicing fire alarms and associated systems.
2. Skilled in identifying, testing, and terminating fire detection system cables.
3. Experienced in logical fault diagnosis and system repair.
4. Familiar with cable containment systems.
5. Demonstrates professionalism in interactions with customers and team members.
6. Strong verbal and written communication skills.
Technical Expertise
1. Basic understanding of building service systems to facilitate integration.
2. Extensive knowledge of fire alarm troubleshooting and false alarm prevention.
3. Certifications in servicing Notifier, Siemens and Gent equipment (essential)
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