Quality and Compliance Manager
Location: 16 Bulge Road Devens MA
Benefits: Enhanced Carer/Paternity Leave, Additional Holiday, EAP and more
Website: https://www.wmfts.com/en/
Group: https://www.spiraxsarcoengineering.com/
We’re currently seeking a Quality and Compliance Manager to join us. You’ll join a dynamic team of engineers, salespeople, marketers, administrators, designers, assemblers, chemists, web developers, accountants, analysts, programmers and many more. Globally we are united by our shared values that drive our culture. We want to be an employer where you make our difference.
At Watson Marlow Fluid Technology Solutions, you face different challenges every single day. You are empowered to dream bigger and work smarter. You have time to live your life outside of your job.
We offer a full induction with training and ongoing support for all our systems and products. Along with this you’ll gain access to SSE academy where you can upskill and develop at your own pace.
Watson Marlow Fluid Technology Solutions is an SSE PLC Group company (https://www.spiraxsarcoengineering.com/). SSE (London Stock Exchange - FTSE 50) is a manufacturer of engineered solutions, employing 8500 people across 130+ operating units globally. We offer a range of fluid handling solutions across the biotech and industrial markets.
This role will focus on:
1. Quality Assurance: Implementing, managing and maintaining quality assurance processes to guarantee that our products meet established standards and customer expectations. This involves conducting regular audits, inspections, and performance evaluations.
2. Compliance oversight: Ensuring our operations comply with industry regulations, legal standards, and customer requirements. To remain informed and updated on relevant laws and regulations, develop compliance policies, and monitor adherence.
3. Process Improvement: Identifying inefficiencies and areas for improvement within existing processes. Collaborating with cross-functional teams to identify and manage risk, implement enhancements, optimize workflows, and enhance overall operational efficiency.
4. Data Analysis: Utilizing data-driven insights to assess and monitor quality and compliance metrics. Analyzing trends, identifying root causes of issues, and implementing corrective actions to prevent recurrence.
5. Training and Development: Developing and providing training to colleagues and teams on quality standards, compliance regulations, and best practices. Promoting a culture of quality consciousness and ensuring everyone understands their role and responsibilities in maintaining high-quality standards.
6. Supplier Management: In collaboration with the Supply Chain Team, establish and implement quality and compliance requirements for our suppliers. Ensuring supplier monitoring is established and managed through the appropriate supplier quality data.
7. Customer and External Audits: Managing customer and external quality audits, ensuring that identified non-conformities are effectively communicated to the right people for investigation and timely action.
8. Documentation and Reporting: Ensuring the maintenance of accurate records of quality and compliance activities, including customer audit outcomes. Generating regular reports for management, highlighting key performance indicators, areas of improvement, and compliance status.
Who you’ll be working with:
You will work and collaborate with the Global Quality Team and other Supply Quality leads to agree and implement a group Watson Marlow Fluid Technology quality strategy. You will liaise with customers on quality matters and through the customer audit process. You will work closely with Value Stream Managers, along with other department managers; advising on all quality matters and ensuring we achieve the highest levels of “zero defects” and “right first time.”
To be successful in this role, you will need:
* Personal attributes: Passionate about quality and engaging people. Self-managing and highly motivated, highly developed leadership skills and the ability to work effectively in and with teams. Highly developed sense of accountability, advocacy, influencing and communication skills. Resilient, organized and efficient. The ability to engage others effectively and drive change across all levels and functions. Strategic, with the vision to plan a clear direction for quality and compliance. Pragmatic and practical; can develop processes and standards as well as manage a team. An advocate of our Core Values. Skilled in root cause problem solving e.g. 8D methodology, 6 Sigma. Can take a ‘hands-on’ approach as required and work collaboratively with others to achieve results.
* Previous experience: Deployment of quality management systems. Multi-sector quality systems and standard experience with a particular emphasis on Biopharmaceuticals and Medical Device. Experience in implementing quality management systems: ISO 9001, ISO 13485 and of GxP legislation and guidance. Experience with compliance standards such as: REACH, RoHS. Building quality capability. Leading and receiving Quality Management system audits. Successful engagement of multiple levels of stakeholder, geographies and functions.
* Qualifications: Bachelor’s degree in engineering, science or technology, or equivalent. Six Sigma Black Belt preferred. Certificates by accredited bodies in Lead Auditing, Quality Management, process improvement methodologies e.g. Lean Manufacturing or Six Sigma.
Closing date: July 26, 2024
As a growing and ambitious organization with a presence in over 60 global locations and across multiple markets, we can offer you the working environment and support needed to be successful. We are committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation, or religious belief.
Equal Opportunity Employer: Watson-Marlow Fluid Technology Solutions is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Watson-Marlow Fluid Technology Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time.
About Watson-Marlow:
Every day, we help companies across the globe to be more efficient and sustainable. Watson-Marlow Fluid Technology Solutions (WMFTS) is the world leader in niche peristaltic pumps and associated fluid path technologies. Comprising ten established brands, each with their area of expertise, but together offering our customers unrivalled solutions for their pumping and fluid transfer applications. Together with our colleagues across Spirax-Sarco Engineering plc, we are proud to be a FTSE 50 company.
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